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[LG Air Conditioner Heating] Cannot select heating.

Try this--------Check if the model that you use is intended for both heating and cooling.Check if the remote controller is the one provided when you purchased the model.→ It is possible to set the power supply or cooling mode, even in case ...
Troubleshooting
[LG Air Conditioner Error Code] SP/CP/PO appear on the display

SP, CP and PO are displayed when [Power Cooling] is set.The power cooling function is displayed as Power Cooling, Ice Cool Power, SuperCool Power, and Turbo Z depending on the models.Power cooling functionThe function cools indoor environme...
Operation
[ThinQ] Unable to register air conditioner in ThinQ app.

How to Use LG ThinQ■ When registering AC on ThinQ app, the screen stops at “Connect Product” step 11. On which screen are you experiencing the registration failure problem? * Customer: The screen freezes at “Connect Product” step 1.1)Unplu...
Troubleshooting
Why does my air conditioner smell like must when it starts blowing?

Why does my air conditioner smell like must when it starts blowing? Symptom My air conditioner smells musty when it starts blowing. Cause 1. As you find foul odor occurs when a wet laundry is leftunattended for a long period of time, bad sm...
Operation
[ThinQ] (iOS) “Incorrect password for network LGE_AC_~~~” error pop-up appears when registering an air conditioner.

How to Use LG ThinQ■ An error pop-up saying Wi-Fi password is incorrect - Under “Enter Password“ page, do you see a pop-up that says Incorrect passwordfor network “LG_AC_XXXX”? 1)Agent: To enter a password, repeat the last 4 characters of ...
Troubleshooting
My air conditioner does not blow cold air. What should I do?

My air conditioner does not blow cold air. What should I do? Symptom 1. Cold air is not generated as it should. 2. Cold air is blown irregularly. 3. My air conditioner does not cool the air properly.1. Cold air is not generate as it should....

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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