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    I can't play a video stored in USB
    SymptomThe video in the USB doesn’t play. How to fixCheck the codec and extension if they are supported by the device.For the codecs that are supported, refer to the user’s manual.User’s manual sample (Supporting formats may vary by model.)
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    Do you want to record sound and store in the USB?
    SymptomTo record and save it to USB storage. How to fix1. Connect the USB storage to the terminal on the product. 2. Push FUNCTION button and select the song you want to record. 3. Press Record button to start recording.4. To stop recording...
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    Speaker doesn't work
    Symptom Sound doesn’t come out of the speakers. How to fix① Check if the cable is properly connected to the speaker.② Check if it is Mute mode. If it is Mute, there will be‘x’ mark as below.
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    I can't play Youtube video
    SymptomWhen playing video on Youtube, it buffers too long or it doesn’t play at all. How to fix1. If there are 5 antenna signal bars, there is no problem. But if there are 3and below, it implies unstable network.※ You can check from theYout...
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    If the device is connected to Google Cast for Audio App, I can't group
    Symptom1. Group Icon becomes deactivated in the Connected Speaker list if Google Castfor audio App is connected to NP8350.2. If the device is connected to Google Cast for Audio App, the group becomesungrouped. ※ Model : NP8350 How to fix1. ...
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    I can't play a disc bought overseas
    I can't play a disc bought overseasSymptomI cannot play a DVD/CD bought in other country. CauseHow to fixFor titles(DVD/CD) bought in other country that has different local code, youcan’t play it with domestic DVD player.
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