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    Remote control doesn't work
    SymptomRemote control doesn’t work. How to fixIf the battery runs out or if it is due to bad contact, you need to replacethem. Be careful with the +,- position when you replace it. It may be due to the obstacles blocking the receiver.Please...
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    I can't play a video stored in USB
    SymptomThe video in the USB doesn’t play. How to fixCheck the codec and extension if they are supported by the device.For the codecs that are supported, refer to the user’s manual.User’s manual sample (Supporting formats may vary by model.)
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    Do you want to record sound and store in the USB?
    SymptomTo record and save it to USB storage. How to fix1. Connect the USB storage to the terminal on the product. 2. Push FUNCTION button and select the song you want to record. 3. Press Record button to start recording.4. To stop recording...
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    Sound stops intermittently
    Symptom It stops intermittently. How to fixIf normal when playing other DISC: ① Original DISC : Check if there is a scratch or a foreign object on thesurface.② Copy : Try it on other plyer. The original disc may bethe cause.If still abnorma...
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    I can't adjust the volume
    SymptomYou can’t turn the volume if the application is under Background condition (lockscreen, home) How to fixIf the application is under Background condition(lock screen, home), you canadjust the volume only on some devices. 1) Android De...
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    It can't recognize USB
    SymptomUSB storage is not recognized. How to fixIt can only recognize Flash type USB storages that supports USB 1.1 and 2.0version with FAT16 , FAT32 , NTFS format.- exFAT format is not supported.- Only some models support USBexternal hard ...
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