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    Too much noise from DISC
    Too much noise from DISCSymptomDisc noise CauseIf the Disc is bent or has many scratches, there may be noise.If there is noise for other discs and if it bothers you, feel free to contactthe service center for checking.How to fixCheck if the...
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    I can't tap the touch pad of the product
    I can't tap the touch pad of the productSymptomIf the touch pad button on the product doesn’t workHow to fixIf you are wearing gloves or using some tools, it will not recognize your“touch”.
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    I can't play VCD
    I can't play VCDSymptomYou can’t play VCD. How to fixAll the products such as DVD, Home Theatre, etc. produced after July, 2008 donot have a feature that can read VIDEO CD.(Customers do not use this feature pretty much and if one pick-up re...
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    I can't dub, copy or record a video
    I can't dub, copy or record a videoSymptomNo image after dubbing(copy)How to fix① For DVDs and Tapes with Copy Protection, you will not be able to copysmoothly. (patent & intellectual ownership right)② For HD broadcasting with Copy Protecti...
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    Operarea
    Can I adjust the subtitle font color?
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    Operarea
    I see [AUTO TRK] on the display window
    I see [AUTO TRK] on the display windowSymptomIt shows [A-TRK] on the display window.How to fixIt is an indication that it is adjusting the aspect ratio automatically. TAPE is defective that is why it needs adjustment. And while adjusting,it...
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