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故障排除
[LG電視螢幕]聲音正常，但螢幕不顯示。

原因和癥狀----- * 連接到外部設備的電纜有問題。如果您遇到以下問題，建議聯繫 LG 電子服務技術人員以獲得進一步的故障排除支援。試試這個----您是否嘗試過使用電視遙控器調節音量？➔ 如果音量顯示正確，請檢查連接到外部設備的電纜。※ 如果採取措施后問題仍然存在，請聯繫LG電子服務技術人員進行診斷和精確檢查。重新連接 HDMI 電纜關閉電視機和外部設備的電源，斷開電視機背面的HDMI線，然後重新連接。此外，如果可行，請從外部設備上拔下 HDMI 電纜並重新連接。建議使用正...
安裝及連結
【電視】畫面、影像、螢幕問題

畫面影像問題，請參考下方說明。*產品的外觀及功能操作會依據機型的不同而有所差異，產品的完整資訊請參閱使用手冊*■ 畫面顯示異常 (線條、閃爍、亮暗點、陰影、疊影、模糊等)1. 請先移除外接訊號源，如機上盒、遊戲機、藍光撥放器等，使用電視內建的應用程式 (YouTube…等) 進行交叉比對確認畫面顯示狀況。2. 使用電視設定內的螢幕自我診斷OLED電視會在OLED保養選項裡，其他類別電視會在支援選項，來快速判斷。如您的電視找不到螢幕自我診斷功能，可做以下簡易方式判斷螢幕/影像...
故障排除
【電視】智慧遙控器功能

智慧遙控器功能，請參考下方說明。*產品的外觀及功能操作會依據機型的不同而有所差異，產品的完整資訊請參閱使用手冊*■ 遙控器配對https://www.lg.com/tw/support/product-help/CT20224005-20152191142088■ 語音功能https://www.lg.com/tw/support/product-help/CT20224005-20150152064718■ 快捷鍵功能遙控器長按住數字 0 可以進入到快捷鍵編輯，可以將常用的...
維修
[LG電視電源]我的電視會自行打開或關閉

原因和癥狀----- * 我的電視會自行打開或關閉。試試這個----有沒有設置開機定時器？如果電視在使用開機定時器打開后超過 2 小時未動，電源將自動關閉。這是一項省電功能，因此您可以放心，產品沒有問題。有沒有設置關機定時器？如果設置了任何關機定時器，電源會在設定的時間自動關閉。您可以轉到「選擇功能」或「定時器」功能選單以取消定時器。如何更改關機/開機定時器。您可以轉到選擇功能或定時器選單來更改/取消開機/關機定時器。本指南是針對所有型號創建的，因此圖片或內容可能與您的產品不...
故障排除
【電視】雙語功能操作

若是接數位頻道的雙語功能操作方式:遙控器上房子按鍵-齒輪-最下方進階設定(三個點的)-頻道-音效語言-主(副)語。若您是接有線電線要切換雙語功能，需由機上盒附的遙控器上有切換雙語的按鍵設定。(切換後無反應，請您需確認機上盒業者詢問此頻道是否有支援雙語功能)若以上方式仍無法排除您的問題，請與客服中心聯繫，聯繫方式如下:【E-mail或線上客服】: https://www.lg.com/tw/support/chat-email【電話及LINE】: https://www.lg....
故障排除
[LG OLED電視應用程式安裝]由於記憶體不足，我無法安裝應用程式。

等！這裡有更多提示！由於記憶體不足導致應用安裝失敗的解決方案 * 請透過刪除未使用的應用程式來釋放記憶體。您還可以透過將 USB 儲存裝置連接到電視來在 USB 儲存裝置上安裝應用程式。- 如果電視機的記憶體不足，則無法在 USB 儲存裝置上安裝應用程式。- 根據應用的不同，可能無法將其安裝在 USB 儲存裝置上（取決於應用開發者的政策）。- 在 USB 儲存裝置上安裝應用程式可能會導致安裝速度變慢。試試這個刪除應用程式➔ [2022 webOS 22]（1）按電視遙控器上...

使用手冊 & 文件

搜尋手冊和文件

Online Manual

English,Taiwanese

2023/05/17
使用指南

English,Taiwanese

2023/05/17 12,286K
快速設定指南

Chinese

2022/06/13 17,439K

搜尋手冊和文件

軟體及驅動程式

搜尋軟體和驅動程式

SW File(Version 03.33.85) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_03.33.85).zip

2023/10/24 1,396,104K
參考

參考

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

.

2. Applicable model list

75QNED96SQA

75QNED99SQA

OLED88Z2PSA

OLED77Z2PSA

3. Release History

[03.00.63]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can use your PC remotely from your LG TV.

2. More apps support the split-screen mode

[03.11.35]

1. Fixing minor bugs in software

[03.20.40]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.75]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.60]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.17]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software
SW File(Version 03.33.85) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

2023/10/24 2,014K
參考

參考

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

.

2. Applicable model list

75QNED96SQA

75QNED99SQA

OLED88Z2PSA

OLED77Z2PSA

3. Release History

[03.00.63]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can use your PC remotely from your LG TV.

2. More apps support the split-screen mode

[03.11.35]

1. Fixing minor bugs in software

[03.20.40]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.75]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.60]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.17]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software
SW File(Version 03.33.80) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_03.33.80).zip

2023/10/06 1,396,084K
參考

參考

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

.

2. Applicable model list

75QNED96SQA

75QNED99SQA

OLED88Z2PSA

OLED77Z2PSA

3. Release History

[03.00.63]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can use your PC remotely from your LG TV.

2. More apps support the split-screen mode

[03.11.35]

1. Fixing minor bugs in software

[03.20.40]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.75]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.95]

1. Fixing minor bugs in software

[03.21.30]

1. Fixing minor bugs in software

[03.30.16]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.60]

1. Fixing minor bugs in software

[03.30.66]

1. Fixing minor bugs in software

[03.30.68]

1. Fixing minor bugs in software

[03.33.17]

1. Fixing minor bugs in software

[03.33.65]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

搜尋軟體和驅動程式

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