Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

Do you see captions cut at the bottom?

Troubleshooting

Do you see captions cut at the bottom?


Symptom

If the Aspect Ratio is set “Zoom” or “Cinema Zoom”, the caption is not shown fully.


 How to fix

Non-Smart
[Menu] → [Picture] → [Aspect Ratio] → [16:9]

Smart TV after ‘12     
[Smart] → [Setting] → [Picture] → [Aspect Ratio] → [16:9]

*Required question