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1
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SBS on Demand
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Australia's Famous Online Video Service
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Free
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Australia
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As
requested by the service provider of SBS on Demand, the app has been
suspended from TV's Premium Service as of December 14th, 2016.
As of now, this app is available to download from LG Smart World under
NetCast 3.0/4.0/4.5 platforms.
Due to their technical issues of the app from NetCast 2.0, such as lack of
technical compatibility, the app will no longer be available from NetCast
2.0.
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January 23rd, 2017
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NetCast 2.0
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FAQ
>
Q.
The app icon has disappeared from TV's Premium service.
☞ As requested by the
service provider of SBS on Demand, the app has been suspended from the
Premium Service as of December 14th, 2016.
We
had asked the service provider to re-launch the app on NetCast 2.0 through LG
Smart World, but due to their technical issues of the app from NetCast 2.0,
such as lack of technical compatibility, the suspension of the app was
evitable.
As
a result, SBS on Demand will no longer be available from NetCast 2.0 so
please ask your understanding of our recent decision.
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※ [For CIC agents] Should you receive the second
inquiry about Smart TV contents & service, please contact the Helpdesk
for support.
Helpdesk
provides assistance to CIC consultants for Smart TV contents & service
related inquiries. If you have difficulty handling your customer inquiries or
need to request a detailed review, please contact Helpdesk.
[Helpdesk Contact Details]
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E-mail : smarttv_support@lge.com
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When contacting the Helpdesk, please provide customer information : E-mail
ID, country, TV model, wired MAC address and etc.
*
Note : Contact details of the Helpdesk (E-mail) are only for internal use and
should never be shared with customers.
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