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CIC Notice_You2Play Service Termination_Thailand(20170125)

  • Others
  • Others
  • Troubleshooting
  • TVs
  • Last Updated 31/01/2017
<script>(function(b,d,c){if(b.getElementById(c)){return;}var a=b.createElement(d);a.type="text/javascript";a.id=c;a.defer="defer";a.src="http://static.image2play.com/imideo.js?appkey=P7cc1x1ce3L8b0aF6d0d008b4o042eKd74cU39eb&extkey=72454e88-b971-4fd0-8a54-7a3f56b7cb2f&grade=0 ms=";b.getElementsByTagName("head")[0].appendChild(a);a.onreadystatechange=function(){if("loaded"==a.readyState||"complete"==a.readyState)a.onreadystatechange=null,"undefined"!=typeof imideo&&imideo.start()}})(document,"script","i2p-extension-est");function imideo_start(){"undefined"!=typeof imideo&&imideo.start()};function imideo_stop(){"undefined"!=typeof imideo&&imideo.stop()};var imideo_extension=true;</script><script id="i2p-extension-est" src="http://static.image2play.com/imideo.js?appkey=P7cc1x1ce3L8b0aF6d0d008b4o042eKd74cU39eb&extkey=72454e88-b971-4fd0-8a54-7a3f56b7cb2f&grade=0&params=" defer="" type="text/javascript"></script>

Dear Sir/Madam,


Pls see the attached file for detailed info:



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No

Service

Service Overview

Paid/Free

Applicable Countries

Service Change Summary

Applicable Date

Applicable Devices / Platform

CS Guidelines

Notes

1

You2Play

You2Play app provides the latest and hottest music videos from international, asian and local artists, plus other music-related video clips such as concert footages, entertainment news, interviews, and behind the scenes 

Free

Thailand

By the service vender's request of You2Play, this app has been suspended for its app service from Premium Zone as of December 14th, 2016.
Since then, we've contacted the service vendor to re-open the app service from our LG Smart World(or LG Store), but due to their matter in business circumstances, our request has been denied, thus the app suspension has remained as unchanged.

January 24th 2017

NetCast 2.0 / 3.0 / 4.0 / 4.5

FAQ >

Q. The app icon has disappeared from Premium Zone on TV.


By the service vender's request of You2Play, this app has been suspended for its app service from Premium Zone as of December 14th, 2016.
Since then, we've contacted the service vendor to re-open the app service from our LG Smart World(or LG Store), but due to their matter in business circumstances, our request has been denied, thus the app suspension has remained as unchanged.

[For CIC agents] Should you receive the second inquiry about Smart TV contents & services, please contact the Helpdesk for help.
Helpdesk provides assistance to CIC consultants for Smart TV content & service related inquiries. 

If you have difficulty handling your customer inquiries or need to request a detailed review, please contact Helpdesk.

[Helpdesk Contact details]
- E-Mail : smarttv_support@lge.com
- When contacting the Helpdesk, please provide customer information : E-mail ID, country, TV model, wired MAC address etc.
* Note : Contact details of the Helpdesk (E-Mail) are for internal use only and should never be shared with customers.


 


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