Skip to Contents Skip to Accessibility Help

MS2349B

Help Library

Topic

  • Video Contents
    Operation
    [Video]LG NeoChef™ - Manual Cook Time and Quick Start
    [Video]LG NeoChef™ - Manual Cook Time and Quick Start
  • Document Contents
    Troubleshooting
    Error Codes
    Error Codes SymptomError Codes How to fixError CodeThis indicates failure mode.Try unplug power cord and plug againafter 2~3 minutes later.If the problem is not solved, Service is required.
  • Document Contents
    Troubleshooting
    [Microwave] Arcing or Sparking (2)
    Arcing or Sparking (2) If the unit comes with a metal rack, be certain that the rack is installedproperly on all four of the support brackets. If not, sparking can occur. The brackets are plastic to prevent this fromhappening, but if not in...
  • Document Contents
    Troubleshooting
    [Microwave] Microwave stops rotating during use
    Microwave stops rotating during use
  • Document Contents
    Troubleshooting
    Glass Tray Issues) Broke During Operation
    Glass Tray Issues) Broke During Operation SymptomGlass Tray Issues CauseBroke During Operation How to fixWas popcorn being cooked directly on glass tray?It is necessary for popcorn to be placed on a plate when cooked, instead ofdirectly on ...
  • Document Contents
    Troubleshooting
    [Microwave] Uneven Cooking (3)
    Cooking Issues - Uneven Cooking (3)
See more

Contact

Telephone
Email
Customer Feedback
Your Voice to The President
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.