Skip to Contents Skip to Accessibility Help

BP420

Help Library

Topic

  • Document Contents
    Troubleshooting
    No Korean caption/subtitle
    No Korean caption/subtitleSymptomNo caption/subtitle How to fixPress the SUB button and select the language as you play the disc.※ For some disc, there may be no subtitle.Remote control button (It may differ by model.)
  • Document Contents
    Operation
    Can I adjust the subtitle font size?
    SymptomYou can’t adjust the caption font size.
  • Document Contents
    Troubleshooting
    No image after dubbing(copy)
    No image after dubbing(copy)SymptomNo image after dubbing(copy)How to fix① For DVDs and Tapes with Copy Protection, you will not be able to copysmoothly. (patent & intellectual ownership right)② For HD broadcasting with Copy Protection, des...
  • Document Contents
    Troubleshooting
    It can't recognize USB
    It can't recognize USBSymptomEven though you have connected USB to the terminal, it is not recognized.How to fixCheck if the product supports that device.- It only supports Flash type device (memory stick) which has a format of FATand NTFS....
  • Document Contents
    Troubleshooting
    After I stop CD/DVD, Disc door doesn't open
    After I stop CD/DVD, Disc door doesn't openSymptomEven though I press STOP, the Disc door doesn’t open.How to fix- Press STOP button on the remote control or on the product two to three timesand press EJECT button.- If you hear motor sound ...
  • Document Contents
    Troubleshooting
    The music doesn’t flow well and the sound skips
    The music doesn’t flow well and the sound skipsSymptomThe music doesn’t flow well and the sound skips.How to fix- If other discs has no trouble, there may be scratches on that particular CD.- If there is same symptom for other discs, try to...
See More

Contact LG Philippines

We are open daily from 8:00 AM – 8:00 PM

Live Chat icon Live Chat icon Live Chat

Viber icon Viber icon Viber

WhatsApp icon WhatsApp icon WhatsApp

Live Chat icon Live Chat icon Facebook Chat

E-mail icon E-mail icon Email

Phone icon Phone icon Telephone

Your Voice to The President icon Your Voice to The President icon Your Voice to The President

Customer Survey icon Customer Survey icon Customer Feedback

LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.