What should I do if I feel an electric shock when touching a product?
Symptom
1. I feel an electric shock when touching the water purifier.
Cause
1. A weak electric shock can be felt from a product it is connected to a non-grounded outlet.
How to fix
1. Please use a grounded outlet for safety.
2. A grounded power socket has a protruding metal ground wire
in addition to two holes for a plug.