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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
How can I turn on the set-top box using LG Magic Remote?Shall we take a closer look?LG Magic Remote has been renewed in 2021. We will explain youabout the changes made and how to turn on the set-top box after setting up theuniversal remote ...
How can I re-pair LG Magic Remote?Shall we take a closer look?LG Magic Remote has been renewed in 2021. I will explain youabout the changes made and how to re-pair the remote control.Try this.Changes made for 2021 LG Magic Remote.We removed...
Key locked message appears when pressing the button on TV body.SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixNon-Smart TVYou can turn on/off Key Lock with remote control as below.Menu→...
I want to connect TV to wireless networkSymptomPlease check the following when connecting smart TV to wireless network.- If AP is installed or wireless network is in operation- If TV is equipped with Wi-Fi function※ For some models, wireles...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.