Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG TV Apps] Check out the LG Content Store to see what apps are available for your Smart TV

Troubleshooting

Information about Apps that can be installed on your LG Smart TV can be found on 'LG Content Store'.

  • The availability of supported apps may differ based on the region of purchase for the TV.
  • You can search for 'LG Content Store' on search engines, or access the LG Content Store through the link below.
  • On 'LG Content Store', you can check which apps are supported in your region of residence and on your TV model.
  • Additionally, discover compatibility details for each app with various video devices.

 Select Your Region | LG CONTENT STORE (lgappstv.com)

See which apps are supported by your TV model and region of residence
Check the properties of the Netflix App

Information about the LG TV you have, such as the model name, S/W version, MAC Address, etc., can be found in the menu.

* The menu may differ depending on the region where the TV was sold and the language settings.

How to check the TV info through the settings menu

2023,2024 TV webOS 23,24

Remote Control [Settings(setting)] → [Settings(Gear Icon) at the top of the menu] → [Support] → [TV Information]


2021,2022 TV webOS 6.0,22

Remote Control [Settings(setting)] → [All Settings] → [General] → [Devices] → [TV Management] → [TV Information]


2020 TV webOS 5.0

Remote Control [Settings(setting)] → [All Settings] → [Support] → [TV Information]


2014~2019 TV ~ webOS 4.5

Remote Control [Settings(setting)] → [All Settings] → [General] → [About this TV] → [TV Information]

How to check the TV info using the shortcut button

➔ You can check the TV information from the menu that appears when pressing the mute button on the remote control three times in a row.

Press the mute button on the remote control three times to check the TV information

This guide was created for all models, so the images or content may be different from your product.

*Required question