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Privacy Policy
IMPORTANT: This Privacy Policy applies solely to business users and authorised representatives of organisations, including the personal data of employees and representatives who interact with LG Electronics U.K. Limited in a commercial context. It does not apply to the processing of consumer data. If you are a consumer, please refer to the consumer privacy policy at www.lg.com/uk/privacy/.
LG Electronics U.K. Limited ("LG UK", "we", "us", "our") and LG Electronics Inc. ("LGE"), together with their respective subsidiaries and affiliates (the "LG Group"), are committed to protecting the personal data of business contacts. This Privacy Policy applies to the personal data of business users and their authorised representatives that we process through the B2B website at www.lg.com/uk/business (the "Site") and in connection with our B2B commercial activities in the United Kingdom.
1. Who is responsible for your personal data?
LG Electronics U.K. Limited is the data controller responsible for personal data collected through this B2B Site and for personal data you provide directly to us in connection with B2B commercial activities. LGE is responsible for operating all other Services and for personal data collected in connection with those Services. In certain circumstances, LG UK and LGE may act as joint controllers. Where this is the case, the parties allocate responsibilities in accordance with Article 26 UK GDPR.
For UK data protection queries, please contact: dataprotection.uk@lge.com.
2. Personal data we collect
In connection with the B2B Site, we collect the following categories of personal data:
• Business contact data: name, business email address, telephone number, job title, and employer or organisation name - collected when you register a B2B account, submit an enquiry, place an order, or contact us.
• Transactional data: order and purchase history, delivery information, invoicing details, and payment records. We do not store full payment card details.
• Usage data: IP address, browser type, pages visited, time and date of access, and other technical data collected via cookies and similar technologies. Please see our Cookie Policy for further information.
• Communications data: records of correspondence between you and LG, including emails, telephone call records (where applicable), and support tickets.
We do not intend to collect special category data (as defined in Article 9 UK GDPR) through this B2B Site. Please do not provide such data. If such data is provided in the course of a commercial enquiry, we will handle it in accordance with applicable law and delete it where appropriate.
3. How we use your personal data
We process personal data relating to B2B users on the following lawful bases under UK GDPR:
(a) Contractual necessity - Article 6(1)(b) UK GDPR
We process business contact and transactional data where this is necessary for the performance of a contract with you or your organisation, or to take steps at your request prior to entering into a contract. This includes processing orders, managing your account, and providing after-sales support.
(b) Legitimate interests - Article 6(1)(f) UK GDPR
We process personal data where this is necessary for our legitimate business interests, including managing commercial relationships, preventing fraud, improving our B2B services, and conducting direct marketing to existing business contacts where Privacy and Electronic Communications Regulations 2003 (“PECR”) permits. We have carried out a legitimate interests’ assessment and consider that our legitimate interests are not overridden by the rights and freedoms of the individuals concerned, having carried out an appropriate balancing test.
(c) Legal obligation - Article 6(1)(c) UK GDPR
We process personal data where required to comply with our legal obligations, including tax and accounting obligations and obligations under data protection and commercial law.
(d) Consent - Article 6(1)(a) UK GDPR
Where we rely on consent - for example, for certain marketing communications under PECR - you may withdraw consent at any time by contacting dataprotection.uk@lge.com or by clicking the unsubscribe link in any marketing communication. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.
4. Sharing personal data
We share personal data with the following categories of recipients, as necessary for the purposes described in Section 3:
• LG Group companies, for internal business purposes and service delivery;
• Authorised service providers and data processors (including IT service providers, logistics providers, and payment processors), under contractual data processing agreements;
• Professional advisers (lawyers, accountants, and insurers), where necessary for legal or compliance purposes;
• Regulatory and government authorities, where required by law;
• Acquirers or successors in the event of a corporate transaction, merger, or sale.
We do not share business contact data with advertising partners, data brokers, or third parties for their own direct marketing purposes.
5. Retention of personal data
We retain personal data relating to B2B users for the following periods:
• Account and transactional data: for the duration of the commercial relationship and for six years thereafter, in line with the limitation period for contractual claims under the Limitation Act 1980.
• Communications data: three years from the date of last contact, unless subject to a legal hold.
• Statutory records (tax, accounting): the period required by applicable law, ordinarily six years from the end of the relevant financial year under the Taxes Management Act 1970 and the Companies Act 2006.
Where required by law to retain data for a longer period, or where data is subject to legal claims, dispute resolution, or regulatory requirements, we will retain it for such longer period as is required.
6. Your rights under UK GDPR
As a data subject, you have the following rights in respect of personal data relating to you:
• Access: to request a copy of personal data we hold about you;
• Rectification: to request correction of inaccurate data;
• Erasure: to request deletion of data in certain circumstances;
• Restriction: to request that we limit processing in certain circumstances;
• Portability: to receive data in a structured, machine-readable format in certain circumstances;
• Objection: to object to processing based on legitimate interests.
To exercise any of these rights, contact us at dataprotection.uk@lge.com or write to: Data Protection Team, LG Electronics U.K. Limited, Velocity 2, Brooklands Drive, Weybridge, Surrey, KT13 0SL.
If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk or by telephone on 0303 123 1113.
7. International transfers of personal data
Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR Chapter V, including:
• Transfers to countries recognised as adequate by the UK government (currently including the EEA and South Korea);
• Where no adequacy decision applies: the UK International Data Transfer Agreement (IDTA) or the UK Addendum to EU Standard Contractual Clauses.
Personal data may be transferred to the Republic of Korea (LGE headquarters) and to the United States (certain service providers). Where required, we carry out transfer risk assessments to ensure that personal data remains protected to UK GDPR standards. To request further information, contact dataprotection.uk@lge.com.
8. How we protect personal data
We maintain appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, or misuse. Measures include access controls, encryption in transit, and regular security reviews. No system is entirely secure and we cannot guarantee absolute security.
9. Website users
This B2B Site is intended exclusively for authorised business users aged 18 or over acting in the course of a business, trade, or profession. It is not directed at consumers or individuals under the age of 18.
10. Updates to this Privacy Policy
This Privacy Policy may be updated from time to time. Material changes will be notified to registered B2B users by email where practicable. The date of the most recent update is displayed at the top of this Policy. Please review this Policy periodically.
11. Contact us
For UK data protection queries, Subject Access Requests, and other rights requests:
Data Protection Team, LG Electronics U.K. Limited, Velocity 2, Brooklands Drive, Weybridge, Surrey, KT13 0SL.
Email: dataprotection.uk@lge.com
Telephone: 0344 847 5454 (Monday to Friday, 9:00 to 17:30, excluding Bank Holidays)
UK Information Commissioner's Office (ICO):
https://ico.org.uk | 0303 123 1113
IMPORTANT: This Cookie Policy applies to the B2B website at www.lg.com/uk/business (the "Site"), operated by LG Electronics U.K. Limited ("LG UK", "we", "us", "our"). Where cookies involve the processing of personal data, the lawful bases for such processing are set out in our Privacy Policy at www.lg.com/uk/business/privacy/.
CONSENT: We will not place any non-essential cookies on your device without your prior consent, in accordance with the Privacy and Electronic Communications Regulations 2003 (“PECR”) and UK GDPR. Strictly necessary cookies are placed automatically as they are essential for the Site to function. All other cookies are placed only after you have actively chosen to accept them via our cookie management tool. You may accept, reject, or manage your cookie preferences at any time by clicking "Cookie Settings" in the footer of any page. The option to "Reject all" non-essential cookies is always available and is displayed with equal prominence to "Accept all". Withdrawing consent does not affect the lawfulness of any prior processing.
What is a cookie?
When browsing the Site, cookies or similar technologies such as web beacons, SDKs, or pixels (together, "cookies") may be placed on the device you use to access the Site. Cookies are text files containing small amounts of information downloaded to your device when you visit a website. They allow a website to recognise a user's device, remember preferences, and record how the site is used.
On this B2B website, cookies are used primarily to support website functionality, security, account management, and performance monitoring. Marketing and advertising cookies are only ever placed with your prior, explicit consent and are never used as a condition of accessing the Site.
Cookies used on this Site may be session‑based (deleted when you close your browser) or persistent (stored for a defined period). The duration varies by cookie type. Further details are available via the cookie management tool.
Categories of cookies we use
1. Strictly necessary cookies
These cookies are required for the operation of the Site. They enable you to log into your B2B account, navigate between pages, maintain your session, and use core account functions. These cookies cannot be disabled through our cookie management tool, but you may be able to block them through your browser settings. If you disable strictly necessary cookies through your browser settings, certain functions of the Site will not be available.
2. Functional cookies (Preference Cookies)
These cookies recognise you when you return to the Site and remember your B2B account preferences, language, and region settings. They enable personalised B2B content and saved account features. These cookies are non-essential and will only be placed with your prior, explicit consent.
3. Analytics cookies (Performance Cookies)
Analytics cookies allow us to understand how business users interact with the Site, measure traffic, and improve the Site's functionality and B2B user experience. These cookies may collect information that can indirectly identify individuals, such as IP addresses and device identifiers. These cookies are non-essential and will only be placed with your prior, explicit consent.
We use Google Analytics, operated by Google LLC. Data collected may be transferred to and stored on servers in the United States. This transfer is made on the basis of the UK International Data Transfer Agreement (“IDTA”). We implement appropriate safeguards, including transfer risk assessments and supplementary technical and organisational measures where required. Further information is available at www.google.com/policies/privacy. You may opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
4. Marketing and advertising cookies
These cookies allow us to present B2B users with commercially relevant content and to measure the effectiveness of our marketing activities. These cookies may track your browsing behaviour across websites to build a profile and deliver targeted advertising. They may be placed by our advertising partners. These cookies are non-essential and will only be placed with your prior, explicit consent. Declining these cookies does not affect your ability to access or use any part of the B2B platform.
How to manage, withdraw, or delete cookies
You may provide, withdraw, or amend your consent to non-essential cookies at any time:
• Click "Cookie Settings" from any page of the Site — the option to "Reject all" is always available and as easy to select as "Accept all";
• Change your browser settings to block cookies — note that blocking all cookies (including strictly necessary ones) will affect your ability to use certain Site features
Withdrawing consent does not affect the lawfulness of any processing based on your prior consent. Strictly necessary cookies cannot be disabled through our cookie management tool. Browser-specific guidance is available from:
• Click "Cookie Settings" from any page of the Site — the option to "Reject all" is always available and as easy to select as "Accept all";
• Change your browser settings to block cookies — note that blocking all cookies (including strictly necessary ones) will affect your ability to use certain Site features
Withdrawing consent does not affect the lawfulness of any processing based on your prior consent. Strictly necessary cookies cannot be disabled through our cookie management tool. Browser-specific guidance is available from:
• Microsoft Edge: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Chrome: https://support.google.com/chrome/answer/95647
• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
For further information about cookies and your rights under PECR, please refer to ICO guidance at www.ico.org.uk/for-the-public/online/cookies/.
Updates to this Cookie Policy
This Cookie Policy may be updated from time to time to reflect changes in our cookie practices or applicable law. We will notify registered B2B users of material changes by posting an updated Policy on the Site. The date of the most recent update is shown at the top of this Policy.
Contact us
For data protection queries relating to this Site or this Cookie Policy:
Data Protection Team, LG Electronics U.K. Limited, Velocity 2, Brooklands Drive, Weybridge, Surrey, KT13 0SL
Email: dataprotection.uk@lge.com
UK Information Commissioner's Office (ICO):
https://ico.org.uk | 0303 123 1113
How do we use Cookies and how long do they last?
We are using Cookies for the purposes set out below. If in the future we use others for the purpose of providing more and better services, you will be informed of this.
| Category | Cookie | Host | Description | Duration |
| Analytics Cookies | _clsk | lg.com | Connects multiple page views by a user into a single Clarity session recording. | A few seconds |
| Analytics Cookies | whatap_* | www.lg.com | This cookie allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. | A few seconds |
| Analytics Cookies | _rtet_ab_aid | script.beusable.net | ID of the page where the A/B test is running. | 14 Days |
| Analytics Cookies | _uqd_exp_list | lg.com | This cookie allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. | 29 Days |
| Analytics Cookies | CLID | lg.com | Identifies the first-time Clarity saw this user on any site using Clarity. | 365 Days |
| Analytics Cookies | webact | .salesforce.com | "Salesforce Data Cloud cookie, determines whether sdk are enabled in the browser. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 365 Days |
| Analytics Cookies | RT | lg.com | The roundtrip (RT) Boomerang cookie is used by Akamai to measure page load time and/or other timers associated with the page. | 6 Days |
| Analytics Cookies | c360aCustomerToken | gy2tczrrh04t0ytcgfstm9lcg8.c360a.salesforce.com | "This cookie is Used by Salesforce Data Cloud to recognise browser session ID when you return to our website and does not collect information that can identify you. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | Session |
| Analytics Cookies | BVBRANDID | lg.com | This cookie allows internal Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain. | 364 Days |
| Analytics Cookies | SM | lg.com | Used in synchronizing the MUID across Microsoft domains. | Session |
| Analytics Cookies | FPID | lg.com | "This cookie is a 1st party cookie designated by the server, which is able to combine with UserAgent or user's access environment. It is derivated from the setting on server-side tag manager that forces a secure HttpOnly cookie replacing a javascript accessible cookie(_ga). This cookie is verified within HTTP communication between web front tag manager and server-side tag manager container, and tracked in Header of HTTP request toward the server. It is used to distinguish unique users in server-side data pipeline. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 729 Days |
| Analytics Cookies | BVBRANDID | www.lg.com | This cookie allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. | Session |
| Analytics Cookies | _uetvid | lg.com | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | 389 Days |
| Analytics Cookies | _beu_utssid | script.beusable.net | Identification ID of the UT session | A few seconds |
| Analytics Cookies | _ga | www.lg.com | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga | Session |
| Analytics Cookies | _sfid_xxxx | www.lg.com | "This cookie is used to recognise you when you return to our website and does not collect information that can identify you. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 400 Days |
| Analytics Cookies | ANONCHK | lg.com | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. | A few seconds |
| Analytics Cookies | sfdcConsent | .salesforce.com | "This cookie is Used by Salesforce Data Cloud to recognise browser session secure ID when you return to our website and does not collect information that can identify you. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 365 Days |
| Analytics Cookies | _rtet_ab_ref | script.beusable.net | the referrer right before redirected due to A/B testing | 14 Days |
| Analytics Cookies | OptanonConsent | .salesforce.com | "This cookie is Used by Salesforce Data Cloud to recognise browser session secure ID when you return to our website and does not collect information that can identify you. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 365 Days |
| Analytics Cookies | MUID | lg.com | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 365 Days |
| Analytics Cookies | _clsk | www.lg.com | Used by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording. | Session |
| Analytics Cookies | BrowserId_sec | .salesforce.com | "Salesforce Data Cloud cookie, determines whether sdk are enabled in the browser. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 365 Days |
| Analytics Cookies | mp_9f01049d5ac10e5abd2e7e4bd337002a_mixpanel | lg.com | Used to identify individual users. This tool is used to measure site performance and usage patterns | 364 Days |
| Analytics Cookies | BrowserId | .salesforce.com | "Salesforce Data Cloud cookie, determines whether sdk are enabled in the browser. The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 365 Days |
| Analytics Cookies | _beu_utid | script.beusable.net | When users revisit the website, they connect with previous visits to enable consistent data analysis. | A few seconds |
| Analytics Cookies | bv_metrics | www.lg.com | This cookie is used for performance diagnostic events for less than 1/1000th of users. | A few seconds |
| Analytics Cookies | _rtet_apply | script.beusable.net | Unique id of report registered in beusable | 14 Days |
| Analytics Cookies | _ga | lg.com | "This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga The information collected through this cookie may also be used in combination with your registration data, so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests." | 399 Days |
| Analytics Cookies | _rtet_ab_url | script.beusable.net | When a user visits one of the different page versions provided as part of the A/B test, it stores URL information for that page. | 14 Days |
| Analytics Cookies | _clck | lg.com | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | 364 Days |
| Analytics Cookies | MR | lg.com | Indicates whether to refresh MUID. | 7 Days |
| Analytics Cookies | _ga_xxxxxxxxxx | lg.com | This cookie is set to _ga and the Google Analytics data stream beacon and may be used for session calculations. The information collected through this cookie may also be used in conjunction with your registration data so that we can suggest personalized content to you, including personalized advertising or direct marketing based on your interests. | 399 Days |
| Analytics Cookies | __utmc | .google.com | These cookies work in tandem and are used to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given __utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired. 30 minutes | A few seconds |
| Analytics Cookies | CLID | www.clarity.ms | This domain is associated with Microsoft Clarity, a web analytics service that provides insights into user behavior on websites. | 364 Days |
| Analytics Cookies | sessionid | lgheatpumps.uk | This cookie allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. | A few seconds |
| Analytics Cookies | whatap_* | repo.whatap-browser-agent.io | This cookie allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. | 4192 Days |
| Analytics Cookies | dicbo_id | amplify.outbrain.com | This cookie allows us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. | A few seconds |
| Analytics Cookies | MUID | clarity.ms | This domain is associated with Microsoft Clarity, a web analytics service that provides insights into user behavior on websites. | 389 Days |
| Analytics Cookies | mp_optout | .lg.com | Stores user's preference to opt out of Mixpanel tracking. | 1825 Days |
| Analytics Cookies | mp_* | .lg.com | Used for analyzing user interaction patterns and enhancing website performance to improve overall user experience | 365 Days |
| Analytics Cookies | _tq_id.TV-5445816381-1.2af8 | collector-45131.tvsquared.com | _tq_id.TV | 729 Days |
| Analytics Cookies | MR | c.clarity.ms | This domain is associated with Microsoft Clarity, a web analytics product that provides insights on user behavior and website performance. | 6 Days |
| Analytics Cookies | SM | c.clarity.ms | This domain is associated with Microsoft Clarity, a web analytics product that provides insights on user behavior and website performance. | Session |
| Analytics Cookies | ANONCHK | c.clarity.ms | This domain is associated with Microsoft Clarity, a web analytics product that provides insights on user behavior and website performance. | A few seconds |
| Analytics Cookies | ELOQUA | eloqua.com | This domain is owned by Oracle for the delivery of online marketing services that were previously branded under the Eloqua name. | 394 Days |
| Analytics Cookies | ELQCOUNTRY | eloqua.com | This domain is owned by Oracle for the delivery of online marketing services that were previously branded under the Eloqua name. | Session |
| Analytics Cookies | AWSALBCORS | gy2tczrrh04t0ytcgfstm9lcg8.c360a.salesforce.com | Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. | 6 Days |
| Analytics Cookies | AWSALB | gy2tczrrh04t0ytcgfstm9lcg8.c360a.salesforce.com | Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. | 6 Days |
| Functional Cookies | _sfid_b182 | www.lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 399 Days |
| Functional Cookies | LGGP1_CompareCart | www.lg.com | Used for Compare function for B2C products. | Session |
| Functional Cookies | QSI_SI_xx_intercept | www.lg.com | This cookie is used to track whether we should display the Intercept on repeated user visits. It is formatted as QSI_SI_xx_intercept (e.g., QSI_SI_5sPQdCDYYVYwQRv_intercept). | 10 Days |
| Functional Cookies | yourekoUserId | lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 364 Days |
| Functional Cookies | UK_LGCOM_* | lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 364 Days |
| Functional Cookies | QST | siteintercept.qualtrics.com | Appears when the Prevent multiple submissions option is enabled. The purpose of this cookie is to record the survey taken and prevent the user from taking the survey again. | 180 Days |
| Functional Cookies | *_LGCOM_* | www.lg.com | Auto-detected during scan | Session |
| Functional Cookies | _gd############# | lg.com | This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program. | Session |
| Functional Cookies | _uqd_vKey | lg.com | This cookie is required for the operation of our website. | 399 Days |
| Functional Cookies | BVBRANDSID | .lg.com | Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions within a particular client domain. | Session |
| Functional Cookies | savedPostCode | lg.com | Enhancement to save session postcode information so the information can be auto filled if user refreshes the page or loads onto a different models page. This is an enhancement for user experience as customer does not need to manually fill in the same postcode every time. | Session |
| Functional Cookies | A hash of the url that may be appended with ‘-singleReload’ | .qualtrics.com | Appears when you start a session with Allow respondents to finish later enabled. | 180 Days |
| Functional Cookies | at_check | lg.com | Used by Adobe Target to check if cookies are enabled/supported on the browser | Session |
| Functional Cookies | BVBRANDID | .lg.com | Allows internal Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain. | 365 Days |
| Functional Cookies | private_content_version | www.lg.com | This cookie is used to facilitate content caching on the browser to make pages load faster. | 399 Days |
| Functional Cookies | LGGP1_B2B_CompareCart | www.lg.com | Used for Compare function for B2B products | Session |
| Functional Cookies | _tq_id.TV-5445816381-1.2af8 | www.lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 399 Days |
| Functional Cookies | _pin_unauth | lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 364 Days |
| Functional Cookies | LGGP1_SearchResult | www.lg.com | Cookie for the search function on the GNB or search results page | Session |
| Functional Cookies | _rlukl_xx | lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 29 Days |
| Functional Cookies | LGGP1_* | www.lg.com | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | 89 Days |
| Functional Cookies | Hash of the sessionID and query parameters that maps to a sessionID | .qualtrics.com | This cookie is placed when you start a survey session on the same browser where you are working on another one. | 365 Days |
| Functional Cookies | _pinterest_ct_ua | ct.pinterest.com | This domain is associated with Pinterest, a social media platform that allows users to share images and media content through collections known as pinboards. The domain is likely used for conversion tracking and advertising purposes. | 364 Days |
| Functional Cookies | whatap-browser-agent-test45677 | repo.whatap-browser-agent.io | This cookie is used to recognise you when you return to our website and does not collect information that can identify you. | A few seconds |
| Functional Cookies | ts | creativecdn.com | This cookie records the timestamp of when the cookie was last refreshed or created. | 364 Days |
| Advertising Cookies | _rtbh.uid | lg.com | The main purpose of the UID (unique identifier) is to maintain a separate unique identifier next to the cookie-based identifiers to match the data about the user originating from: (1) the website of the advertiser; (2) the advertiser’s systems from outside the website. This tracking technology is used only if RTB House is instructed by the advertiser to use the data about the user originating from sources like the advertiser's Client Relationship Management system. This identifier is typically provided by the advertiser, based on the hashed email of the user. | Session |
| Advertising Cookies | ttcsid_${sessionId} | .lg.com | These cookies are used to measure and improve the performance of advertising campaigns. Also to personalise your experience (including ads) on TikTok. | Session |
| Advertising Cookies | _pin_aem | lg.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | 364 Days |
| Advertising Cookies | cto_tld_test | com | This is a Criteo cookie used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | A few seconds |
| Advertising Cookies | cto_bundle | com | This cookie is associated with Criteo's advertising platform. It tracks user activity and ad engagement to provide targeted advertising. | 395 Days |
| Advertising Cookies | _tt_enable_cookie | com | This cookie name is associated with TikTok which is used to collect data about behavior and purchases on the website and to measure the effect of advertising. It is also used to track website activity to help optimize advertising efforts. | 389 Days |
| Advertising Cookies | cto_bundle | lg.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | 395 Days |
| Advertising Cookies | ttcsid | .lg.com | The TikTok cookie ttcsid likely serves as a session identifier, helping to maintain user sessions and track interactions across the platform. Its purpose is probably to manage user authentication or personalize content based on activity, similar to other session-related cookies used by TikTok. | 365 Days |
| Advertising Cookies | AMCVS_91F51CFE532954550A490D45%40AdobeOrg | lg.com | This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier. | Session |
| Advertising Cookies | AMCV_91F51CFE532954550A490D45%40AdobeOrg | lg.com | This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier to allow a company to track users across their domains and services. | 399 Days |
| Advertising Cookies | TTDOptOut | .adsrvr.org | TTDOptOut stores a static value recording the user's choice to opt out. It should be exclusive of the other cookies, so The Trade Desk does not have an ID on the browser when the TTDOptOut cookie is present. | 1825 Days |
| Advertising Cookies | TTDOptOutOfDataSale | .adsrvr.org | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | 1825 Days |
| Advertising Cookies | __qca | lg.com | Esta cookie suele estar asociada a Quantcast, una empresa de publicidad digital. Esta proporciona clasificaciones de sitios web y los datos que recopila también se utilizan para la segmentación de la audiencia y la publicidad dirigida. | 391 Days |
| Advertising Cookies | ${Interest_Groups} | RTB House | A Protected Audience API interest group which represents a group of people with a common interest, corresponding to a remarketing list. Interest groups are stored on the user's browser. | 30 Days |
| Advertising Cookies | _dlt | lg.com | This cookie is associated with Google's real time bidding advertising exchange. The main purpose of this cookie is targeting. | A few seconds |
| Advertising Cookies | _tt_enable_cookie | lg.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | 389 Days |
| Advertising Cookies | qoo | *.quantserve.com | Cookie value indicating the current user has opted out of quantcast services | 1825 Days |
| Advertising Cookies | ttcsid_CUG5DL3C77U7V3T8MQT0 | .lg.com | These cookies are used to measure and improve the performance of advertising campaigns. Also to personalise your experience (including ads) on TikTok. | Session |
| Advertising Cookies | _fbp | lg.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 89 Days |
| Advertising Cookies | _ttp | lg.com | To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok. | 389 Days |
| Advertising Cookies | ttcsid_CSGQEJBC77U2VKPC9JVG | .lg.com | These cookies are used to measure and improve the performance of advertising campaigns. Also to personalise your experience (including ads) on TikTok. | Session |
| Advertising Cookies | mbox | lg.com | Used by Adobe Target to generate dynamic content in a marketing box on the page. Contains the following values: PC ID - ID for visitor's browser. Removed when cookie deleted. Session ID - A unique ID for a user session. Check - checks if cookies are supported. Set on each page load. | 399 Days |
| Advertising Cookies | tfpsi | lg.com | This cookie is used to personalize our sites, provide you with personalized advertisements or contact you directly where you have separately consented to such communications. | A few seconds |
| Advertising Cookies | _rtbh.lid | lg.com | The main purpose of the LID is to keep track on users’ interests in browsers which do not allow for 3rd party cookies (for example, Apple’s Safari browser). The functions of this technology are analogous to those of cookies. | Session |
| Advertising Cookies | EDAAT | .adsrvr.org | EDAAT stores a temporary security token used only on EDAA opt-out pages like http://www.youronlinechoices.com. | A few seconds |
| Advertising Cookies | dicbo_id | www.lg.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | A few seconds |
| Advertising Cookies | _uetsid | lg.com | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | A few seconds |
| Advertising Cookies | tfpvi | lg.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | A few seconds |
| Advertising Cookies | ttcsid_* | lg.com | This cookie is associated with TikTok. It helps track your activity on the platform, including how you interact with their embedded services on other websites. | 389 Days |
| Advertising Cookies | _qca | lg.com | A value of a first party cookie value set in a non-Quantcast domain such as a publisher’s domain; the first-party cookie appears in the browser as a cookie named “__qca” | 400 Days |
| Advertising Cookies | qor | *.quantserve.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | 1825 Days |
| Advertising Cookies | _rtbh.sid | lg.com | The main purpose of the SID (session ID) is to keep track on users’ interests in browsers for advertisers, for which regular identifiers cannot be applied with success. | Session |
| Advertising Cookies | ttcsid_CTC5MKJC77U1LMCQ18A0 | .lg.com | These cookies are used to measure and improve the performance of advertising campaigns. Also to personalise your experience (including ads) on TikTok. | Session |
| Advertising Cookies | _rdt_uuid | www.lg.com | This cookie is set by Reddit and is used for tracking the views of embedded videos and performance of the advertisements. | A few seconds |
| Advertising Cookies | receive-cookie-deprecation | creativecdn.com | This cookie allows access to the Sec-Cookie-Deprecation HTTP header as described in the Google Developers' privacy sandbox documentation. It helps us prepare better for the PAAPI rollout. | 180 Days |
| Advertising Cookies | sp, d | *.quantserve.com | A value of a third-party cookie set in the quantserve.com domain. The value of this cookie is a compact encoding of the mc cookie’s membership in retargeting segments and information about third-party partners of Quantcast, such as advertising exchanges. The third-party cookie appears in the browser as a cookie named “d” | 90 Days |
| Advertising Cookies | _rtbh.aid | lg.com | The main purpose of the AID (anonymous identifier) is to maintain a separate unique identifier next to the cookie-based identifiers to match the data about the user originating from: (1) the website of the advertiser; (2) the advertiser’s systems from outside the website. This tracking technology is used only if RTB House is instructed by the advertiser to use the data about the user originating from sources like the advertiser's Client Relationship Management system. This identifier is typically provided by the advertiser, based on the hashed email of the user. | Session |
| Advertising Cookies | _rtbh.eid | lg.com | The main purpose of the EID is to keep track on users’ interests in browsers which do not allow for 3rd party cookies. EID is provided by external id provider like ID5. It's like UID but id provider is not a client but 3rd party provider the client is integrated with. | Session |
| Advertising Cookies | _gcl_au | .lg.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 90 Days |
| Advertising Cookies | ${Mobile_Advertising_ID} | RTB House | Mobile advertising IDs allow the advertiser and RTB House to track user's activity for advertising purposes. | 365 Days |
| Advertising Cookies | mc | *.quantserve.com | A value of a third-party cookie set in the quantserve.com domain which is a domain managed by Quantcast; the third-party cookie appears in the browser as a cookie named “mc” | 400 Days |
| Advertising Cookies | MR | c.bing.com | This domain is owned by Microsoft - it is the site for the search engine Bing. | 6 Days |
| Advertising Cookies | SRM_B | c.bing.com | This domain is owned by Microsoft - it is the site for the search engine Bing. | 389 Days |
| Advertising Cookies | C | adform.net | This domain is owned by Adform. The main business activity is: Real time bidding for display advertising to targeted audiences. | 30 Days |
| Advertising Cookies | uid | adform.net | This domain is owned by Adform. The main business activity is: Real time bidding for display advertising to targeted audiences. | 59 Days |
| Advertising Cookies | criteo_write_test | dynamic.criteo.com | This domain is associated with Criteo, a digital advertising company that provides targeted advertising services. | A few seconds |
| Advertising Cookies | NID | google.com | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. | 182 Days |
| Advertising Cookies | mc | quantserve.com | This domain is owned by Quantcast. The main business activity is: Market and Audience Segmentation, Targeted advertising services | 394 Days |
| Advertising Cookies | at_check | assets.adobedtm.com | If you know anything about this host and its uses please add your contributions here. | A few seconds |
| Advertising Cookies | zdi | criteo.com | The pass-back loop detection cookie; it contains a counter of the times the user is passed on one specific zone. | 180 Days |
| Advertising Cookies | cto_bundle | criteo.com | This domain is owned by Criteo. The main business activity is: Advertising | 389 Days |
| Advertising Cookies | uid | criteo.com | This domain is owned by Criteo. The main business activity is: Advertising | 389 Days |
| Advertising Cookies | dt | udmserve.net | This domain is owned by Underdog Media, a US based online behavioural advertising business. | 364 Days |
| Advertising Cookies | rtbh | udmserve.net | This domain is owned by Underdog Media, a US based online behavioural advertising business. | 89 Days |
| Advertising Cookies | udmts | udmserve.net | TS | 364 Days |
| Advertising Cookies | tuuid | bidswitch.net | This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. | 364 Days |
| Advertising Cookies | c | bidswitch.net | This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. | 364 Days |
| Advertising Cookies | tuuid_lu | bidswitch.net | This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising. | 364 Days |
| Advertising Cookies | tluid | 3lift.com | This domain is owned by TripleLift, a USA based business providing programmatic native advertising services. | 89 Days |
| Advertising Cookies | demdex | demdex.net | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. | 179 Days |
| Advertising Cookies | khaos | rubiconproject.com | This domain is owned by Rubicon Project. The main business activity is: Advertising | 364 Days |
| Advertising Cookies | _cc_* | crwdcntrl.net | This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising | 269 Days |
| Advertising Cookies | CMPS | casalemedia.com | This domain is owned by Casale Media. The main business activity is: Advertising | 89 Days |
| Advertising Cookies | CMID | casalemedia.com | This domain is owned by Casale Media. The main business activity is: Advertising | 364 Days |
| Advertising Cookies | CMPRO | casalemedia.com | This domain is owned by Casale Media. The main business activity is: Advertising | 89 Days |
| Advertising Cookies | __cf_bm | linkedin.com | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. | A few seconds |
| Advertising Cookies | bcookie | linkedin.com | This domain is owned by LinkedIn Corporation. LinkedIn is a business- and employment-oriented online service that operates via websites and mobile apps. | 364 Days |
| Advertising Cookies | lidc | linkedin.com | This domain is owned by LinkedIn Corporation. LinkedIn is a business- and employment-oriented online service that operates via websites and mobile apps. | A few seconds |
| Advertising Cookies | AnalyticsSyncHistory | linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 29 Days |
| Advertising Cookies | UserMatchHistory | linkedin.com | Used to track usage of the embedded video player. | 29 Days |
| Advertising Cookies | MR | bat.bing.com | This domain is owned by Microsoft - it is the site for the search engine Bing. | 6 Days |
| Advertising Cookies | bscookie | www.linkedin.com | This domain is owned by LinkedIn Corporation. LinkedIn is a business- and employment-oriented online service that operates via websites and mobile apps. | 364 Days |
| Advertising Cookies | g | creativecdn.com | This domain is associated with the delivery of advertising material or scripts for advertising content. It is a service used by advertising agencies to optimize their online ad campaigns. | 364 Days |
| Advertising Cookies | MUID | bing.com | This domain is owned by Microsoft - it is the site for the search engine Bing. | 389 Days |
| Advertising Cookies | tt_viewer | teads.tv | This domain is owned by Teads, a video advertising marketplace company, specialising in native advertising on video. | 363 Days |
| Advertising Cookies | ad-id | amazon-adsystem.com | This domain is owned by online retailer Amazon and is used as part of its affiliate marketing programme. | 203 Days |
| Advertising Cookies | Ad-key | amazon-adsystem.com | This cookie is used to personalise our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | 390 Days |
| Advertising Cookies | ad-privacy | amazon-adsystem.com | Questo dominio è di proprietà del rivenditore online Amazon e viene utilizzato nell'ambito del suo programma di marketing di affiliazione. | 399 Days |
| Advertising Cookies | Ad-pref-session | amazon-adsystem.com | Cookies required by and specific to Ad Preferences. Holds a token to protect SIS from CSRF. | 390 Days |
| Advertising Cookies | everest_g_v2 | everesttech.net | This domain is owned by Adobe. The main business activity is: Advertising | 364 Days |
| Advertising Cookies | everest_session_v2 | everesttech.net | This domain is owned by Adobe. The main business activity is: Advertising | Session |
| Advertising Cookies | KRTBCOOKIE_XXXX | pubmatic.com | This cookie is used to correlate IDs with those of Pubmatic partners (such as demand side platform clients or other advertising technology companies). Pubmatic passes information stored by the partner in this cookie to the partner when it is considering whether to purchase advertisements. This enables the partner to make better decisions about whether to display an advertisement to you. | 89 Days |
| Advertising Cookies | PugT | pubmatic.com | This domain is owned by Pubmatic. It operates an advertising exchange platform where online publishers can sell targeted advertising space to media buyers using real time bidding. | 29 Days |
| Advertising Cookies | __rtbh.uid | tags.creativecdn.com | This domain is owned by Creative Clicks which provides digital marketing and advertising technology services. | 364 Days |
| Advertising Cookies | __cf_bm | onesignal.com | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. | A few seconds |
| Advertising Cookies | ELQSTATUS | eloqua.com | This domain is owned by Oracle for the delivery of online marketing services that were previously branded under the Eloqua name. | 394 Days |
| Advertising Cookies | TDCPM | adsrvr.org | This domain is owned by TheTradeDesk. The main business activity is: Ad Serving Platform | 364 Days |
| Advertising Cookies | TDID | adsrvr.org | This domain is owned by TheTradeDesk. The main business activity is: Ad Serving Platform | 364 Days |
| Advertising Cookies | YSC | youtube.com | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Session |
| Advertising Cookies | VISITOR_PRIVACY_METADATA | youtube.com | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 179 Days |
| Advertising Cookies | VISITOR_INFO1_LIVE | youtube.com | This cookie is used as a unique identifier to track viewing of videos For more information about Google's processing of your personal data, please consult Google's <a href="https://business.safety.google/privacy/" rel="nofollow">Privacy & Terms</a> site. | 179 Days |
| Advertising Cookies | __Secure-* | youtube.com | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | A few seconds |
| Advertising Cookies | test_cookie | doubleclick.net | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | A few seconds |
| Advertising Cookies | IDE | doubleclick.net | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | 399 Days |
| Strictly Necessary Cookies | LGGP1_RecentlyView_${multishopType} | lg.com | This cookie is used to recognize you when you return to our website and does not collect information that can identify you. | A few seconds |
| Strictly Necessary Cookies | LGGP1_RememberAccount_UK_${multishopType} | lg.com | "This cookie is used to recognize you when you return to our website and does not collect any information that could identify you. " | A few seconds |
| Strictly Necessary Cookies | coveo-search-token_${multishopType} | lg.com | This cookie is required for the operation of our website | A few seconds |
| Strictly Necessary Cookies | LGGP1_CompareCart_${multishopType} | lg.com | Used for Compare function for B2C products. | A few seconds |
| Strictly Necessary Cookies | _uqd_param | .lg.com | Autofill cookie -> will pre-fill code in voucher code field. | 30 Days |
| Strictly Necessary Cookies | _uqd_validated | .lg.com | Last validated unique code (user input). | 30 Days |
| Strictly Necessary Cookies | OptanonConsent | lg.com | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | 364 Days |
| Strictly Necessary Cookies | ENCODED_REFERER_${multishopType} | lg.com | This cookie is used to personalize our sites, deliver customized advertisements to you, or contact you directly where you have separately consented to such communications. | A few seconds |
| Strictly Necessary Cookies | _uqd_code | .lg.com | Validated code -> works with pre-population of the field and for integration purposes. | 30 Days |
| Strictly Necessary Cookies | spr-chat-token-63847f0f1ed1925e052bd6a7_app_1527161 | .lg.com | Maintain chat service & history | Session |
| Strictly Necessary Cookies | coveo_visitorId | lg.com | User identification: identifying the same user across multiple sessions to provide a continuous personalized experience Data analytics: Record user search and click events for analysis Coveo ML model support: Coveo's machine learning model is utilized as data for learning user behavior data. | 365 Days |
| Strictly Necessary Cookies | *SID | www.lg.com | This cookie is required for the operation of our website. | Session |
| Strictly Necessary Cookies | TEST_AMCV_COOKIE_WRITE | lg.com | Determines whether the user has accepted the cookie consent box. | Session |
| Strictly Necessary Cookies | *_LGCOM_* | lg.com | Auto-detected during scan | 364 Days |
| Strictly Necessary Cookies | LGGP1_CartID_${multishopType} | lg.com | Cookie for OBS countries using Magento Solution to use cart function | A few seconds |
| Strictly Necessary Cookies | LGGP1_SelectShop | www.lg.com | This cookie is for enabling multiple product purchase. | Session |
| Strictly Necessary Cookies | _uqd_sctk | .lg.com | For testing purposes of the offers only -> this will allow client to test offers without having it public (scheduled offers). | 30 Days |
| Strictly Necessary Cookies | _uqd_cvs | .lg.com | For testing purposes of the JS modifications only. | 30 Days |
| Strictly Necessary Cookies | __mp_opt_in_out_9f01049d5ac10e5abd2e7e4bd337002a | lg.com | This cookie is required for the operation of our website. | A few seconds |
| Strictly Necessary Cookies | OptanonConsent | www.lg.com | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | Session |
| Strictly Necessary Cookies | partnerizeClickReference | prf.hn | Main tracking cookie for Partnerize system. Used to link resulting conversions back to originating click. | 30 Days |
| Strictly Necessary Cookies | Prefix_uqd_ | .lg.com | Allowing Customers to redeem the promotional codes. | 30 Days |
| Strictly Necessary Cookies | AKA_A2 | lg.com | This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push. | Session |
| Strictly Necessary Cookies | LGGP1_SelectShop_${multishopType} | lg.com | This cookie is for enabling multiple product purchases. | A few seconds |
| Strictly Necessary Cookies | CUSTOMER_GROUP_NAME_${multishopType} | lg.com | This cookie is used to recognize you when you return to our website and does not collect information that can identify you. | A few seconds |
| Strictly Necessary Cookies | AUTH_TOKEN_${multishopType} | lg.com | This cookie is used to recognize you when you return to our website and does not collect information that can identify you. | A few seconds |
| Strictly Necessary Cookies | cf_72097_* | lg.com | This cookie is required for the operation of our website. | 399 Days |
| Strictly Necessary Cookies | affinity | www.lg.com | This feature is useful when you want to keep a user session on the same server and when session state is saved locally on the server for a user session. If the application can't handle cookie-based affinity, you can't use this feature. To use it, make sure that the clients support cookies | Session |
| Strictly Necessary Cookies | at_check | .lg.com | This cookie is required for the operation of our website. | Session |
| Strictly Necessary Cookies | _uqd_trigger | .lg.com | Latest validated master code. | 30 Days |
| Strictly Necessary Cookies | _uqd_emb_[a-z0-9]{7} | .lg.com | Embeddable cookie. When code is claimed from the client website. This is used to not re-request code every time when the element is located on the page. Example name: _uqd_emb_abc123m. | 30 Days |
| Strictly Necessary Cookies | coveo-search-token | www.lg.com | User authentication token issued by LG.com users when they use search. userIds: For internal user identification, base64 is encrypted and stored. userGroup : Saves the userGroup value from the Order Management System and uses it as the key value of COVEO DictionaryField. Ex) If the user is a VIP usergroup, ec_price gets the VIP price to value. | Session |
| Strictly Necessary Cookies | pn | .lg.com | Validation lock cookie (secure code from being used by multiple users). | 30 Days |
| Strictly Necessary Cookies | *SID | lg.com | This cookie is required for the operation of our website. | A few seconds |
| Strictly Necessary Cookies | KINESIS_COOKIE_LOCALE | lg.com | Cookies for lg.com regulatory response function | 364 Days |
| Strictly Necessary Cookies | OptanonAlertBoxClosed | lg.com | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | 364 Days |
| Strictly Necessary Cookies | LGGP1_SearchResult_${multishopType} | lg.com | Cookie for Search funtion on GNB or Search Result page | A few seconds |
| Strictly Necessary Cookies | _uqd_s_mcode | .lg.com | Stores validated code and its trigger code. This is used for code redemption and replacement of trigger code visibility. | 30 Days |
| Strictly Necessary Cookies | G_ENABLED_IDPS | www.lg.com | This cookie is used to securely log in to the website with a Google account. | A few seconds |
| Strictly Necessary Cookies | LGGP1_SelectShopInitPopup_${multishopType} | lg.com | This cookie is required for the operation of our website. | A few seconds |
| Strictly Necessary Cookies | NoCookie | lg.com | Set when a user opts out of tracking or indicates that they are under the age of 13 (COPPA requirement). If NoCookie=true on either the client site or Bazaarvoice site, then existing tracking cookies are unset. This value is honored as long as the cookie exists. | A few seconds |
| Strictly Necessary Cookies | AWSALBCORS | prod-external-share-api.sprinklr.com | Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. | 6 Days |
| Strictly Necessary Cookies | AWSALB | prod-external-share-api.sprinklr.com | Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. | 6 Days |
| Strictly Necessary Cookies | JSESSIONID | prod-external-share-api.sprinklr.com | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Session |
| Strictly Necessary Cookies | m | m.stripe.com | This domain is associated with Stripe, a company that provides payment processing software and application programming interfaces for e-commerce websites and mobile applications. | 399 Days |
| Strictly Necessary Cookies | __cf_bm | digitaloceanspaces.com | This is a CloudFoundry cookie | A few seconds |
IMPORTANT: This Direct Marketing Policy forms part of the LG UK B2B Privacy Policy and should be read alongside the full Privacy Policy at www.lg.com/uk/business/privacy/. This Policy applies exclusively to business users and authorised representatives of organisations, including the personal data of employees and representatives who interact with LG Electronics U.K. Limited in a commercial context. It does not apply to the processing of consumer data. If you are a consumer, please refer to the consumer privacy policy at www.lg.com/uk/privacy/
1. Who this Policy applies to
This Policy applies to business users and their authorised representatives who interact with LG Electronics U.K. Limited ("LG UK") in a commercial context. It governs how we use your personal data for direct marketing and commercial communications. It does not apply to consumers.
2. What we send
We may communicate with business users and their representatives regarding:
• Commercial product and service announcements relevant to your business sector;
• Promotional offers, pricing updates, and trade promotions applicable to business accounts;
• Invitations to business events, webinars, and product demonstrations;
• Account management communications and relevant service updates;
• Trade publications, whitepapers, and B2B commercial insights.
We do not intent to engage in consumer-style marketing activities including prize draws directed at individuals, competitions, or behavioural advertising based on personal browsing history.
3. Lawful basis for direct marketing
(a) Soft opt-in for existing business contacts - PECR Regulation 22
For electronic marketing (email, SMS, and telephone) to existing business contacts, we rely on the soft opt-in exemption under Regulation 22 of the Privacy and Electronic Communications Regulations 2003 (PECR), provided all of the following conditions are met:
• We obtained your business contact details in the course of a prior commercial transaction or enquiry;
• The marketing relates to similar products or services to those involved in that prior transaction or enquiry;
• You were given a clear opportunity to opt out at the time your details were first collected; and
• Every subsequent marketing communication contains an easy, free-of-charge method to opt out.
(b) Soft opt-in in practice
NOTE: The soft opt-in rule applies to marketing sent to individual subscribers (for example named individuals at sole traders or partnerships). For corporate subscribers, PECR does not require prior consent, but we provide opt-out mechanisms in all communications.
(c) Consent for new business contacts
For electronic marketing to business contacts with whom we have no prior commercial relationship, we rely on consent where required under PECR. In these cases, we process your personal data on the basis of your consent under Article 6(1)(a) UK GDPR, together with the applicable provisions of PECR. Consent is obtained via a clear opt-in mechanism. Pre-ticked boxes and implied consent are never used. Consent is freely given, specific, informed, and unambiguous. You may withdraw consent at any time without consequence. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
(d) Legitimate interests for non-electronic marketing
For non‑electronic marketing activities (such as postal communications and account‑management calls), we rely on our legitimate interests under Article 6(1)(f) UK GDPR. We have conducted a legitimate interest’s assessment and consider that our interest in maintaining and developing commercial relationships is genuine, proportionate, and supported by an appropriate balancing test. We have concluded that this interest is not overridden by the rights or interests of the business contacts concerned. A copy of this assessment is available on request from dataprotection.uk@lge.com.
4. Channels we use
| Channel | Lawful basis | How to opt out |
| Email - (existing contacts) | PECR soft opt-in - Reg. 22 | Unsubscribe link in every email |
| Email - (new contacts) | Consent - Art. 6(1)(a) UK GDPR | Withdraw consent at any time |
| Telephone | Legitimate interests - Art. 6(1)(f) UK GDPR, subject to compliance with PECR (including TPS/CTPS screening) | Contact us to be added to do-not-call list |
| Post | Legitimate interests - Art. 6(1)(f) UK GDPR | Contact us in writing or by email |
| SMS / text (existing) | PECR soft opt-in - Reg. 22 | Reply STOP or contact us |
| Account/service emails | Contractual necessity - Art. 6(1)(b) UK GDPR | Cannot opt out - operational communications |
5. Your right to opt out
You may opt out of any or all B2B marketing communications at any time, free of charge, without affecting your access to the Site or any commercial relationship with LG UK:
• By email: dataprotection.uk@lge.com - state your name, business email address, and which types of marketing you wish to stop;
• By post: Data Protection Team, LG Electronics U.K. Limited, Velocity 2, Brooklands Drive, Weybridge, Surrey, KT13 0SL;
• By clicking the "unsubscribe" link at the bottom of any marketing email; or
• By replying STOP to any marketing text message.
We will process opt‑out requests as soon as reasonably practicable and, in any event, within 10 working days. You may continue to receive marketing for a short period while we process your request.
Transactional and operational communications (order confirmations, account alerts, and updates to our terms) - These are not marketing communications and will continue where necessary for contract performance or legal obligations.
6. Third-party marketing
We do not share your personal data with third parties for their own direct marketing purposes without your separate, explicit consent. Where we work with third-party marketing agencies as data processors, they are bound by contractual data processing agreements and are not permitted to use your data for their own marketing.
7. Profiling
For B2B marketing, we may carry out limited profiling of business contacts based on industry sector, product category, purchase history, and account activity, to ensure our communications are commercially relevant. This profiling is based on legitimate interests and does not involve automated decision-making with a legal or similarly significant effect on you. You have the right to object at any time to profiling for direct marketing purposes by contacting dataprotection.uk@lge.com, and we will stop such processing unless we have compelling legitimate grounds.
8. TPS and CTPS
We screen telephone marketing lists against the Telephone Preference Service (TPS) and the Corporate Telephone Preference Service (CTPS) registers before conducting telephone marketing campaigns. If you are registered with TPS or CTPS, we will not contact you by telephone for marketing purposes without your prior express consent.
9. Updates to this Policy
This Direct Marketing Policy may be updated to reflect changes in our marketing practices or applicable law. Material changes will be notified to registered B2B users by email where practicable. The date of the most recent update is shown at the top of this document.
10.Contact and complaints
For any query or complaint about our direct marketing practices:
Data Protection Team, LG Electronics U.K. Limited, Velocity 2, Brooklands Drive, Weybridge, Surrey, KT13 0SL
Email: dataprotection.uk@lge.com
Telephone: 0344 847 5454 (Monday to Friday, 9:00 to 17:30, excluding Bank Holidays)
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
https://ico.org.uk | 0303 123 1113