Repair Service

LG Electronics provides professional repair and support services for a wide range of home appliances and home entertainment products.

Our aim is to help you get the most from your LG products by extending their lifespan and providing reliable, sustainable, and customer-focused support throughout their lifetime.

In line with UK consumer legislation and the principles of the Right to Repair, LG supports the repair of products whenever it is technically possible and economically practical to do so. We work with authorised service partners, use genuine LG spare parts, and provide clear information throughout the repair process.

Our Services at a Glance

• Repairs carried out both within and outside the manufacturer's warranty period.
• Use of genuine LG spare parts where available.
• Support delivered through LG authorised service partners and engineers.
• Availability of spare parts for selected product categories in accordance with applicable legal and regulatory requirements.
• Free fault diagnosis through our online repair booking service or Customer Care team.
• Promotion of repair as a more sustainable alternative to product replacement where appropriate.
• Clear and transparent guidance on repair options, processes, and expected outcomes.

Transparent Repair Costs

We believe in providing clear information so you can make an informed decision about your repair.

Before proceeding, we will provide details of applicable charges, estimated repair costs, and any factors that may affect the final cost. Further pricing information can be found elsewhere on this page.

When a Repair is Not Possible

In some circumstances, a repair may not be possible or recommended. This may be due to technical limitations, the unavailability of spare parts, safety considerations, or where the cost of repair is disproportionate to the value of the product.

Where this is the case, we will explain the reasons clearly and discuss any suitable alternative options that may be available to support you.

Please be advised that the below prices are valid for all repair services carried out within mainland UK and Northern Ireland only.

Note:

The above prices and services apply only to units that are under 6 years old from purchase date

For Northern Ireland the Television and Monitor repair services are offered by our in-country repair partners who will provide a price quotation directly to an enquiring customer.

Republic of Ireland Customers – Please be advised that this is currently under review, and this page will be updated with the relevant information shortly