Help Library: Help Library: [LG OLED TV] Audio Guidance is triggered when I change the channel or volume with the remote control.

[LG OLED TV] Audio Guidance is triggered when I change the channel or volume with the remote control.

Troubleshooting TVs 08/30/2023

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To assist visually impaired users in navigating TV menus, the audio guidance function can be enabled.

Causes and Symptoms

Turn off the [Audio Guidance] in Settings.

➔ How to set [Audio Guidance] in [2022 WebOS22]and [2021 WebOS6.0]

Press the

button on the TV remote and select [All Settings] → [General] → [Accessibility] → [Audio Guidance].

1. Turn on the TV and press the [Settings] button on your TV remote. Select [All Settings] in the [Settings] menu.

2. Select [General] and then [Accessibility].

3. Select [Audio Guidance].

4. Set [Enable the function] to Off.

➔ How to set the [Audio Guidance] function in [2020 WebOS 5.0 or before]

Press the

button on the TV remote and select [All Settings] → [Accessibility] → [Audio Guidance].

1. Turn on the TV and press the [Settings] button on your TV remote. Select [All Settings] in the [Settings] menu.

2. Select [Audio Guidance] in [Accessibility].

3. Change On to Off in [Audio Guidance].

This guide was created for all models, so the images or content may be different from your product.

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