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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
After I stop CD/DVD, Disc door doesn't openSymptomEven though I press STOP, the Disc door doesn’t open.How to fix- Press STOP button on the remote control or on the product two to three timesand press EJECT button.- If you hear motor sound ...
It can't recognize Disc SymptomIt displays “NO DISC” on the screen.CauseIf there is a foreign object on lens or disc, it displays ‘CD’. Please clean thelens and disc.Onboard type is one you open the cover and insert the CD from above. If yo...
I can't play a disc bought overseasHow to fixFor DVD title, different local codes are assigned to each country due to thedistributor’s copyright and profit. So you can’t watch the DVDbought in other country using domestic DVD players.
Simple Link doesn't seem to workSymptomSimple Link doesn’t workThings to check Check if TV and Home Theatre supports Simple Link. Check if the connected HDMI cable supports Simple Link. Set the Simple Link ON for TV.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.