To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
It can't recognize Disc SymptomIt displays “NO DISC” on the screen.CauseIf there is a foreign object on lens or disc, it displays ‘CD’. Please clean thelens and disc.Onboard type is one you open the cover and insert the CD from above. If yo...
It shows [Check the local code] on the screenHow to fixFor DVD title, different local codes are assigned to each country due to thedistributor’s copyright and profit. So you can’t watch the DVDbought in other country using domestic DVD play...
I can't turn it onSymptomYou can’t turn on the power. Things to check1. Try to connect the power cable again. Check the outlet on the wall.2. Press EJECT button on the product and check if the door opens.※ If there is a problem with full di...
Simple Link doesn't seem to workSymptomSimple Link doesn’t workThings to check Check if TV and Home Theatre supports Simple Link. Check if the connected HDMI cable supports Simple Link. Set the Simple Link ON for TV.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.