Won't Close
Can you check to see if any items may be blocking the door such as...
How to fix
■ Racks
If the rack is not attached
properly, it may not insert all the way preventing the door from closing fully.
Check both the upper and lower racks and make certain that they are in.
Make
sure there are no items that protrude from the rack or that have fallen into
the back of the dishwashers tub
that could prevent the rack from closing all
the way.
■ Dishes/Items
Visually inspect the front and back
side of the racks for any items that might stick out past the bars of the rack.
If an item is sticking out past the outside borders of the wrack
try to rearrange the items so that the door can close properly. Look for utensils or small and large dishes that may be protruding past the sides of the rack.
■ Packing Material
Visually inspect the interior of the dishwasher, including the racks for any packing material.
Such items may prevent the door from closing properly.
■ Unit Leveling
If the unit is not leveled properly, the door will not close or may be hard to close. Place a level across the inside of the unit at the top and along the left and right hand side.
If the unit is out of level, make the necessary adjustments to the leveling legs in order to correct the issue.
If the dishwasher is not level or the gap on either side of the unit is not equal, adjust the leveling feet up or down until the dishwasher is level and the gap on either side is equal.
■ Door inspection
Check the sides, top, bottom, and corners for damage to the door. If there is any visible damage, this could be preventing the door from closing properly.
It will be necessary to replace the door if there is any damage that prevents it from closing properly.
■ Installation Checkpoint
If the unit is not leveled properly, the door will not close or may be hard to close. Place a level across the inside of the unit at the top and along the left and
right hand side. If the unit is out of level, make the necessary adjustments to the leveling legs in order to correct the issue.
If the dishwasher is not level or the gap on either side of the unit is not equal, adjust the leveling feet up or down until the dishwasher is level and the gap on either side is equal.
Leveling methods vary by model, with updates as recent as 2016. Please visit the installation guide for the specific model in order to provide leveling guidance.
■ Door Inspection
Check the sides, top, bottom, and corners for damage to the door. If there is any visible damage, this could be preventing the door from closing properly.
It will be necessary to replace the door if there is any damage that prevents it from closing properly.
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