Help Library

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  • Document Contents
    Troubleshooting
    LG TV - How to setup Universal Control on your LG TV Magic Remote
    [https://lg.com/support]Try this--------If the Universal Control Setting does not automatically configure, please trysetting it manually. * [webOS 23, 24] TVs purchased after 2023 / Press the Settings button on your remote control - All set...
  • Document Contents
    Troubleshooting
    [LG TV] How to Connect Amazon Alexa
    By connecting an AI speaker to your TV, you can use some of your TV's featureswith voice recognition.Please note the following before connecting your AI Speaker.If you're connecting your TV and AI Speaker via the Alexa app, you'll need toma...
  • Document Contents
    Troubleshooting
    How can I turn on or off a TV without a remote control?
    How can I turn on or off a TV without a remote control? How to turn on or off a TV without a remote control Please find a power button under the LG logo on the TV. You can only turn on of off the TV with the button, and cannotuse it to cont...
  • Document Contents
    Troubleshooting
    LG TV - A software update guide notification appears
    [https://lg.com/support]This guide was created for all models, so the images or content may be differentfrom your product.
  • Document Contents
    Troubleshooting
    LG TV - How to Disable Audio Guidance on LG TV When Changing Channel or Volume
    [https://lg.com/support]To assist visually impaired users in navigating TV menus, the audio guidancefunction can be enabled.Causes and Symptoms------------------- * Audio Guidance is on.Try this--------Is Audio guidance triggered when you o...
  • Document Contents
    Repair
    [LG TV Screen] The screen intermittently dims out and brightens up
    The screen brightness can change depending on the active Power Saving Mode.Causes and Symptoms------------------- * The Power Saving Mode is enabled on your TV. * Try changing the Picture Mode.Try this--------Have you enabled the Power Savi...
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