If your LG refrigerator has no power or the circuit breaker trips, check these three items first.

1. Check the circuit breaker and reset it if it has tripped.
2. Plug your refrigerator into a dedicated wall outlet instead of a power strip.
3. Make sure the power plug is fully inserted into the outlet.

Testing the wall outlet with a hair dryer after unplugging the refrigerator

Why Does the Refrigerator Have No Power?

Loose power plug: A loose plug may interrupt power to your refrigerator and cause stored food to thaw.
Overloaded power strip: A refrigerator uses a significant amount of power. Using a power strip with other appliances can overload the circuit and trip the circuit breaker.
Faulty wall outlet: Damaged wiring inside your wall outlet can prevent power from reaching the refrigerator.

How to Troubleshoot Refrigerator Power and Circuit Breaker Problems

Step 1. Check the Circuit Breaker

1. Open the electrical panel and reset the circuit breaker if it has tripped.
2. Unplug your refrigerator and try to reset the breaker again if it will not reset.
3. If the circuit breaker still will not reset, contact your property manager or a licensed electrician. There may be a problem with the building’s electrical system.
4. If the circuit breaker trips only when you plug in or turn on your refrigerator, stop using the refrigerator. Contact LG Customer Support for further assistance.

Step 2. Use a Dedicated Wall Outlet

1. If your refrigerator is connected to a power strip, unplug it.
2. Plug your refrigerator directly into a dedicated wall outlet.
3. Household power strips have limited capacity. A refrigerator may exceed this capacity and cause the circuit breaker to trip.

Step 3. Check the Power Plug and Wall Outlet

1. Unplug your refrigerator and firmly reinsert the plug into the outlet.
2. If your refrigerator still has no power, plug a small appliance, such as a hair dryer, into the same outlet to test for power.
3. If the small appliance does not work, contact your property manager or a licensed electrician to have the outlet inspected.

Step 4. Still Need Help?

If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.

Warning

To reduce the risk of electric shock, do not touch the power plug, outlet, or circuit breaker with wet hands.
Make sure the area around the electrical panel is dry before you reset the circuit breaker.

Frequently Asked Questions (FAQ)

Q. What Should I Do If I Have to Use an Extension Cord?: A. If an extension cord is necessary, use a high-capacity power strip with built-in circuit protection that is rated for major appliances like refrigerators. Connect only your refrigerator to the power strip.

Q. How Do I Schedule a Service Visit?: A. Schedule a service visit through the LG Customer Support website or contact LG Customer Support.

This guide is based on standard models. The settings menu may vary by model.

If Your LG Refrigerator Has No Power or the Circuit Breaker Trips

Why Does the Refrigerator Have No Power?

How to Troubleshoot Refrigerator Power and Circuit Breaker Problems

Step 1. Check the Circuit Breaker

Step 2. Use a Dedicated Wall Outlet

Step 3. Check the Power Plug and Wall Outlet

Step 4. Still Need Help?

Warning

Frequently Asked Questions (FAQ)

Why Does the Refrigerator Have No Power?

How to Troubleshoot Refrigerator Power and Circuit Breaker Problems

Step 1. Check the Circuit Breaker

Step 2. Use a Dedicated Wall Outlet

Step 3. Check the Power Plug and Wall Outlet

Step 4. Still Need Help?

Warning

Frequently Asked Questions (FAQ)

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