Cause: Since OLED TV’s particle emits light by itself, the OLED particle gets stress when watching TV pictures with fixed Images/phrases for a long time. As a result, the image Retention (afterimages) on the screen take place
- Image Retention can be minimized with Clear Panel Noise function: It makes video clear; generally it takes about 1 hour. Clear Panel Noise) [Menu] → [Picture] →[OLED Panel Settings]à choose Panel pixel refresh or clear panel noise (depend on mode)
- Used should not display TV on certain channel with fixed image for long time.
- Additional solution could be applied by Authorized SVC technician
