AI Sound analyzes the content playing on your LG TV in real time to optimize sound, create immersive surround effects, and make dialogue clearer.
You can turn on the feature using the menu path for your TV’s webOS version.
AI Sound works with the TV’s built-in speakers or a compatible LG soundbar that supports TV Sound Mode Share.
Why Is AI Sound Unavailable or Not Working?
- AI Sound works only with the TV’s built-in speakers or a compatible LG soundbar that supports TV Sound Mode Share. It may be unavailable when you use another external audio device.
How to Turn On AI Sound
Step 1. Follow the Instructions for Your TV’s webOS Version
Check Your TV’s webOS Version
Press the Settings button (gear icon) or the Mute button on the TV remote three times in a row. The webOS version information will appear on the screen.
- For TVs released in 2020 or later with webOS 5.0 or later: Press the Settings button on the remote. On the TV, select All Settings, General, AI Service, and AI Sound Pro. Set AI Sound Pro to On.
- For TVs released in 2019 or earlier with webOS 4.5 or earlier: Press the Settings button on the remote. On the TV, select All Settings, Sound, and AI Sound. Set AI Sound to On.
Frequently Asked Questions
- Q. Why Does the Volume Become Louder or Quieter After I Turn On AI Sound?
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A. You may notice changes in volume between scenes because AI Sound adjusts dialogue, background sounds, and sound effects based on the content.
If the volume changes are distracting, change the TV sound mode from AI Sound or AI Sound Pro to Standard.
- Q. Does AI Sound Work with Earphones or Bluetooth Headphones?
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A. No. AI Sound works only with the TV’s built-in speakers or a compatible LG soundbar that supports TV Sound Mode Share.
AI Sound is unavailable when you use earphones, Bluetooth headphones, or another unsupported audio output.
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This guide is based on standard models. The settings menu may vary by model.
