An Er FF, E FF, or F error code appears on the refrigerator display when
ice or frost buildup prevents the freezer fan motor from turning.
Unplug the unit and leave both doors fully open for at least 24 hours.
If the error code remains after defrosting, your refrigerator may need
service.
Error codes may look slightly different depending on your refrigerator model.
Before You Begin
- Move your food to another refrigerator or an insulated cooler to keep it from spoiling.
- Place dry towels on the floor around the refrigerator to catch any water as the ice melts.
Why Do Er FF, E rF, or F Error Codes Appear?
This indicates that your freezer fan motor is not operating properly.
Ice or frost buildup around the motor usually prevents the fan from
turning.
This often happens when the freezer contains too much food or the door
is not fully closed, allowing outside air to enter.
How to Resolve the Error Code
Step 1. Move the Food
Move your food to another refrigerator or an insulated cooler.
Step 2. Place Towels on the Floor
Place dry towels on the floor around the refrigerator to absorb any water as the ice melts.
Step 3. Unplug and Defrost the Refrigerator
Unplug the refrigerator, and leave the freezer and refrigerator doors
fully open for at least 24 hours to allow the ice or frost to melt
naturally.
Defrosting may take approximately one day in summer and up to three
days in winter, depending on the amount of ice.
Step 4. Dry the Interior
Once the ice has completely melted, wipe away any remaining moisture inside the refrigerator with a dry towel.
Step 5. Plug the Refrigerator Back In
Plug the refrigerator back in and allow 24 to 48 hours for the compartments to reach their normal operating temperatures.
Step 6. Still Need Help
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
FAQ
- Q. Can I use a hair dryer to melt the ice faster?
- A. Do not use a hair dryer. The heat could warp plastic parts inside the refrigerator or create a fire hazard. Leave the doors open and allow the ice to melt naturally.
This guide is based on standard models. The settings menu may vary by model.
