If detergent does not dispense or remains in your washer's dispenser during a cycle, it is typically caused by using too much detergent, low water flow, hardened powdered detergent, or detergent residue buildup.
Why Does Detergent Remain in the Dispenser?
- Using too much detergent
- Low water flow
- Hardened powdered detergent or detergent residue buildup
How to Help the Detergent Dispense Correctly
Step 1. Use the Recommended Amount of Detergent
Use only the amount of detergent recommended for a single wash load. If your powdered detergent has hardened or formed clumps, dissolve it in lukewarm water before use.
Step 2. Clean the Detergent Dispenser
Remove the detergent dispenser from your washer. Use a soft brush or toothbrush and lukewarm water to clean the dispenser and its compartment. Remove all detergent residue, and then reinstall the dispenser securely.
Step 3. Still Need Help?
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
( Note: A service fee may apply if your product is out of warranty.)
FAQ
- Q. Why Is Water Leaking From the Front of the Detergent Dispenser?
- A. If water leaks from the front of your detergent dispenser, it is typically caused by using too much detergent or detergent residue blocking the water path. To resolve this, remove and clean the detergent dispenser, and then use only the recommended amount of detergent.
- Q. How Often Should I Clean the Detergent Dispenser?
- A. Clean your detergent dispenser about once a week using a soft brush and lukewarm water. This routine maintenance helps prevent detergent buildup, poor dispensing, and leaks.
Move left or right to check the contents.
This guide was created for all models, so the images or content may be different from your product.


