If your TV won’t turn on, check the power connection and the standby light on the lower edge of the TV.
Disconnect the power cord, reconnect it securely, and then press the power button on the TV.
If the TV turns on with the power button, replace the remote control batteries.
If the TV still does not turn on, check the power outlet and circuit breaker.
Why Won’t the TV Turn On?
- Loose Power Connection
- Depleted remote batteries or signal interference
- Power outlet or circuit breaker issue
- Hardware issue
Troubleshooting Steps
Step 1. Check the Standby Light
- In standby mode, the light at the bottom of the TV should be on.
- If the standby light is off, check the power cord.
Step 2. Check the Power Cord
- Unplug the power cord from the back of your TV and the wall outlet. Plug it back in securely.
- If your TV has a built-in cord, unplug and reconnect it at the wall outlet.
Step 3. Test the Remote Control
- If your TV turns on using the built-in power button, replace the remote batteries with new ones.
- To test the remote's signal, point it at an Android phone's camera and press any button.
- If you don't see a flashing light on the screen, the remote might not be working.
- This camera test may not work on iPhones.
Step 4. Check the Power Outlet and Circuit Breaker
- Plug another device into the same outlet to see if it supplies power.
- If the other device doesn't work, check if your home's circuit breaker has tripped. Reset it if necessary.
Step 5. Try the Power Button on Your TV
- Press the power button located under the logo or on the back of your TV.
- If your TV turns on, the issue is likely with the remote control or the remote sensor.
Step 6. Still need help?
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
FAQ
- Q. Where is the power button on the TV?
- A. The location varies by model, but you can usually find it under the logo on the front or on the back of the TV.
- Q. Why does my TV have sound but no picture?
-
A. Press the Volume button on your remote to see if the volume bar appears on the screen.
If you see the volume bar or a menu, your TV screen is working properly. Check your input source or connected devices.
If the screen remains completely black, your TV may need service. Contact LG Customer Support for further assistance.
This guide is based on standard models. The settings menu may vary by model.
