Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG AeroCat Tower] No Button Sound

Troubleshooting

If you don’t hear a button sound from your LG PuriCare™ AeroCat Tower, it may be because the sound automatically turns off when a weight of 0.4 kg (0.9 lbs) or more is detected on the cat dome.
Remove the weight and press the button again to see if the sound returns.

Why Is There No Button Sound from the AeroCat Tower?

For safety reasons, the button sound automatically turns off when a weight of 0.4 kg (0.9 lbs) or more is detected on the cat dome.
This is normal behavior. Once the weight is removed, the sound will return.

The control buttons are located under the cat dome. When a weight of 0.4 kg (0.9 lbs) or more is detected on the cat dome, the button sound is muted, even if you press the buttons.

How to fix the button sound on the AeroCat Tower

  1. 1. Check if a cat or any object is on the cat dome.
  2. 2. If a weight of 0.4 kg (0.9 lbs) or more is detected, the button sound turns off.
  3. 3. Remove the weight and press the button to see if the sound returns.
  4. 4. If you still don’t hear a sound, check the power connection.

Frequently Asked Questions (FAQ)

Q. Does the AeroCat Tower still work when the button sound is off?
A. Yes. Only the button sound is muted. All other functions work normally.
Q. Is there a setting to manually turn the button sound back on?
A. No, there is no separate setting. The button sound automatically returns once the weight is removed from the cat dome.

This guide was created for all models, so the images or content may be different from your product.

*Required question