Help Library

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  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    LG TV - How do I use LG Gallery+?
    LG Gallery+ is an integrated service that combines Always Ready and the LGGallery app. It offers a variety of visual content, including famous paintings,nature scenes, and AI-generated images. In addition to free content, a paidsubscription...
  • Document Contents
    Troubleshooting
    LG TV - How to use the Magic Remote for TV
    The Magic Remote connects to your TV via RF(Radio Frequency). Once paired, apointer appears on the screen. Simply move the remote to control the pointer oruse the directional keys to navigate.If the remote malfunctions or the pointer does n...
  • Document Contents
    Troubleshooting
    [LG Air Conditioner] How To Find My LG Model and Serial Number
  • Document Contents
    Troubleshooting
    [LG TV] I want to know how to install and connect a digital antenna (UHD) and watch the TV
    Try this--------Do you have a UHD antenna?➔ Connect the UHD antenna to the UHD TV port on the back of the TV.Check available regions for UHD reception.How to connect an antennaInstall an antenna in a location where it can receive a UHD sign...
  • Document Contents
    Repair
    [LG TV] The TV won't turn off
    This may be the case where the TV remote receiver is blocked by obstacles(picture frame, sound bar, etc.) hampering the signal reception, or where theremote control’s battery has run out.Causes and Symptoms------------------- * My remote do...
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