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    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    LG Monitor - How to download the LG OnScreen Control (OSC) app and update monitor software or firmware
    [OnScreen Control] is an app that lets you easily manage LG monitor featuresfrom your PC, including Screen Split, monitor settings, and software or firmwareupdates.You can download the app for your operating system from the LG website. Toup...
  • Document Contents
    Troubleshooting
    [LG Monitor] How to Fix No Sound Issues
    If there’s no sound coming from your monitor, first check the productspecifications to see if it has built-in speakers.If your monitor has built-in speakers but you still hear no sound, check thesignal cable connections (HDMI, DP, USB-C) an...
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    Troubleshooting
    Should I remove the protective film from my LG monitor?
    Most LG monitors do not come with a protective film applied.However, if you see a removal sticker on the edge of the screen or printed texton the display when it is turned on, a protective film is present. Please onlyremove it in these case...
  • Document Contents
    How to fix the flickering and disconnecting regarding Wifi issue
    Dear Sir/Madam,Pls see the attached file for detailed info.
  • Document Contents
    Troubleshooting
    LG Monitor Won’t Turn On
    If your LG monitor won't turn on, the power strip may be switched off, the poweradapter may be loose, or the connected computer may be in sleep mode.First, plug another device into the power strip to confirm it has power.Then firmly reconne...
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