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Why does my phone stop during upgrade?

  • Others
  • Software updates
  • Troubleshooting
  • Mobile Phones
  • Last Updated 06/25/2015

Why does my phone stop during upgrade?


symptom Symptom


              Upgrade stops midway.


cause Cause


              Connection between the PC and USB driver can be lost, causing the upgrade to stop.     


how to fix How to fix


              Please disconnect the PC and cell phone. Take out the battery and place back in.
              Try again in Recovery mode.



              When the symptom persists, please visit the service center for technical assistance.


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