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The device does not read any disc that is inserted into the drive, it just shows a disc spinning on the screen. What could be the problem?

  • Troubleshooting - Disc Playback
  • Others
  • Troubleshooting
  • Blu-ray/DVD Players
  • Last Updated 16/01/2013

Please check the following points:

1.Try using a different CD or DVD

2.Unplug the device and restart it.

3.Check if the disc is good and properly inserted. If it is still not working, contact our customer service.

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