Connect to Google Assistant, Amazon Alexa and over 150 other services.
Make your smart home even smarter with LG ThinQ AI home appliances.
LG ThinQ is powered by machine learning for a fully personalized experience.
The LG Smart Diagnosis uses the latest technology to instantly troubleshoot
your problems and answer your queries swiftly and conveniently.
LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, but it also contains lots of useful information to help you use and maintain your LG Products.
Save Money and Time
Using this advanced technology will result in you getting an instant answer, which also means there's no need to wait on the end of the phone for a response - saving you both time and money.
No need to call customer services for simple, easily solved problems.
Instead, you can use the simple selfdiagnosis feature :
Tag On Diagnosis : Just tag on and diagnose
Audible Diagnosis : Just press , listen, and diagnose
Easy and Convenient
You no longer need to explain complicated and ambiguous issues to the call centre agent, as SmartDiagnosis will identify your problem
Use the Smart Diagnosis according to the guide on the App - once the issue has been recognised, you can call our customer services if you need further help to resolve the issue.
eg. booking an engineer.
This application provides Smart Diagnosis for LG Smart products.
As well as providing a diagnosis service, it also offers tips & recommendations to maintain your product.
Search the 'LG Smart ThinQ' in iTunes. or Google Play