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Why do I keep getting USB connection fails with my handset?

  • Others
  • Others
  • Troubleshooting
  • Cell Phones
  • Last Updated 16/01/2013

 

Problem:

 

  • USB connection between handset and PC is irregular
  • Battery charging symbol sometimes fails to displayed when using the USB travel adaptor. However the battery is being correctly charged.

 

Resolution:

  • Short Term: Reboot the phone once the battery has been removed and then re-attached.
  • Upgrade to the latest software via the web update or FOTA facility 

 

 

 

 

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