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If subtitles are not displaying even though the video and subtitle files have the same name, the issue might be with the subtitle itself.
Additionally, if the video file's codec isn't supported, it might play on a PC but not display subtitles on your TV.
TVs have less memory than PCs, limiting codec support. Currently, about 85% of official codecs are supported.
For videos and audio to play correctly on your TV, three conditions must be met: codec, resolution and file extension.
Supported resolutions may vary depending on the connected external device.
- smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb(PowerDivX), dcs (DLP Cinema)
- Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT
- MP4 : Timed Text
- Video file size limit: Up to 30GB for HD, 4GB for SD
- Recognized USB drive capacity: Up to 32GB
- Recognized external hard drive capacity: Up to 1TB
Try this.
Is the subtitle file encoded in ANSI?
➔ Save the file with ANSI encoding and try playing it again.
If the video (DivX) and subtitle file names match but subtitles are not displayed, check if the subtitle file is encoded in ANSI.
When opening the subtitle file in Windows Notepad and using "Save As," ensure the encoding is set to ANSI for subtitle support.
Note that SMI subtitles have limited playback functionality over DLNA connections.
This guide was created for all models, so the images or content may be different from your product.
