To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE12 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE12 or greater).
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
How can I set the treble/mid/bass for each speaker when configuring the surroundchannel? Symptom- treble / mid / bass configuration for the surround-channel- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M How t...
I cannot find JUKE CP. Why cannot I login when Juke is shown on CP Favorite?Symptom 1. I cannot see JUKE CP. 2. Juke is not shown on Menu, whereas it is on Contents Favorite.How to fix 1. I cannot find JUKE CP. → Juke Content is due for rel...
What should I do if I don’t see a speaker on the list of a smart device or itwon’t be connected? Symptom- Speaker connection failure- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M7
Why does my speaker make crackling noise? Symptom- Crackling noise while listening to music- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M How to fixIf a speaker is connected wirelessly to the network- When th...
SUPPORT Need information? Got a question? We can help! Whether you need to register a product or need to talk to an LG product support specialist, finding answers and information here is a breeze. Simply browse our online offerings for everything from owner's manuals to software updates and warranty information. LG customer support is just a call or an email away!