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  • Customer Service Week 2025 is here! This year’s theme, Mission: Possible, reflects LG’s bold commitment to transform every challenge into a new possibility. At LG, we believe the impossible becomes possible when we work together with creativity, passion, and a customer-first mindset. Every interaction is a chance to exceed expectations and make a meaningful difference in your life.
    At LG, customer satisfaction is our top priority. We use advanced technology, reliable support, and a personalized approach to ensure you enjoy seamless experiences with our products and services every day.
    Here’s how we are making Mission: Possible a reality for you:

  • 1.Smart Technologies That Empower You

    Life’s daily tasks shouldn’t feel impossible. With LG ThinQ, you can control and monitor your home appliances anytime. Troubleshoot issues remotely, schedule your washing machine, or adjust your fridge settings on the go. Our smart solutions simplify your life and offer convenience at your fingertips.

  • 2.Reliable Warranty and Hassle-Free Repairs

    Product reliability is at the heart of customer trust. That’s why we back our innovations with comprehensive warranties and a robust network of service centers across East Africa, from Nairobi to Kampala, Dar es Salaam, and beyond. Whether you need quick repairs or expert maintenance, our mission is to make the process stress-free so you can continue enjoying your LG products without worry.

  • 3.Expert Support That Understands You

    Every customer’s journey is unique, and so is our approach to support. Our East Africa-based customer service team provides personalized solutions tailored to your needs, from installation assistance to product guidance and troubleshooting. Whatever the challenge, our mission is to deliver fast, effective, and caring service.

  • 4.Interactive Shopping Tools for Confident Choices

    Choosing the right product can be overwhelming. That’s why we’ve created product buying guides and comparison tools. These resources and tools empower you to compare features, explore benefits, and make confident decisions that perfectly fit your lifestyle.

  • Thank You for Inspiring Us

    As we celebrate Customer Service Week 2025, we honor both our customers and our teams. To our valued customers, thank you for inspiring us to push boundaries and for making us part of your story. To our dedicated teams, your creativity, teamwork, and care make Mission: Possible a living reality for our community every day. Together, there’s no limit to what we can achieve.

  • Happy Customer Service Week 2025!

*Prices, promotions and availability may vary by store and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability.
LG TV, Computers, Appliances and Mobile Phones. Life's about more than having the latest technology. It’s about the experiences technology creates. From TVs and refrigerators to cell phones and computer monitors, LG East Africa delivers home electronics that let you embrace life and prepare you for its greatest moments. LG Electronics UK designs products that are intuitive, responsive and more eco-friendly, so you can spend wisely, be more productive and reduce the impact on the world around you. We’re committed to providing home electronics that work best for the way you live and to keeping you updated with the latest technological advances. After all, life’s better when you’re prepared.