LG HVAC Academy is a free technical training centre in Nairobi for air conditioning installers, service technicians, contractors and engineers. It offers hands-on courses in installing, servicing and troubleshooting LG HVAC systems, from room air conditioners to Multi V VRF and BECON controls.


What is LG HVAC East Africa Academy?

LG HVAC East Africa Academy is LG Electronics' air conditioning training centre for East Africa. It runs in partnership with the University of Nairobi. Courses combine classroom lessons with practical sessions on working LG indoor and outdoor units. Full-time LG training managers lead the courses and have years of installation and troubleshooting experience. They answer technical questions before, during and after class.


Training covers four areas:
● Product knowledge across the full range of LG air conditioners.
● Proposal design, meaning choosing the right LG HVAC system for a building and its occupants.
● Installation, including piping and wiring between indoor and outdoor units.
● Service and troubleshooting, with direct access to major components and real fault cases.

Which HVAC courses does the Academy offer?

The Academy offers ten courses: 
1. RAC installation and troubleshooting with the LG SIMs Kit 
2. Single CAC troubleshooting with the LGMV Tool 
3. Multi V introduction 
4. Multi V installation 
5. Multi V troubleshooting with the LGMV Tool 
6. SCAC installation 
7. BECON installation and troubleshooting 
8. Monitoring with BECON Cloud (TMS) 
9. AWHP installation and troubleshooting 
10. AHU installation and commissioning
The core courses run as follows:

Course

RAC installation and troubleshooting
Duration 1 day
Who it's for Installers and service technicians
What to bring or know Smartphone or tablet with the LG mobile diagnostic kit
Course

Single CAC troubleshooting
Duration 1 day
Who it's for Service and maintenance technicians
What to bring or know Smartphone, tablet or laptop with the LGMV Kit
Course

Multi V introduction and installation
Duration 1 day
Who it's for Installers
What to bring or know Prior VRF installation experience
Course

Multi V troubleshooting
Duration 3 days
Who it's for Service and maintenance technicians
What to bring or know Smartphone, tablet or laptop with the LGMV Kit
Course

BECON installation and troubleshooting
Duration 1 day
Who it's for Installers and service technicians
What to bring or know Laptop

What do the RAC and Single CAC courses cover?

RAC stands for residential air conditioner, which covers the inverter wall units used in homes and small offices. The one-day RAC course covers LG’s installation requirements, the recommended tools and how to calculate the additional refrigerant charge. Technicians also learn to diagnose service faults with the LG SIMs Kit.


The Single CAC course focuses on troubleshooting LG single split commercial units, such as cassettes and ducted units. It explains how LG inverter technology works and what each major electrical, power and refrigerant cycle component does. Technicians use the LGMV jig and mobile LGMV Tool to find and fix common errors.

What will you learn on the Multi V courses?

Multi V is LG's variable refrigerant flow (VRF) system for offices, hotels, hospitals and other large buildings. One outdoor system serves many indoor units, so installation and diagnostics require specialist knowledge.
The Multi V introduction and installation course is for installers who already have VRF experience. It covers LG's installation requirements for Multi V 5 and related systems, the installation checklist and real installation cases.
The three-day Multi V troubleshooting course is the Academy's most in-depth course. Technicians assess systems with the LGMV jig and practise installation, commissioning and start-up. They also learn to read and resolve Multi V error codes on site.

What is BECON, and what does the training include?

BECON (Building Energy Control) is LG's system for controlling and managing air conditioning across a whole building. The one-day BECON course covers installation, common errors, system checks and software upgrades for LG control solutions. That includes central controllers and gateways.
BECON Cloud (TMS) is LG's cloud-based maintenance platform. It tracks connected equipment in real time, including site temperature, equipment temperature and pressure and flags abnormal readings before they turn into failures. When an error occurs, BECON Cloud sends registered engineers an email or app notification with the error code, time and site details. Alerts cover outdoor unit errors, indoor unit errors and gateway disconnections so engineers can respond faster.

Are there courses for heat pumps and air handling units?

Yes, both are covered:
● The AWHP course covers installing and troubleshooting LG air-to-water heat pumps, which provide space heating and hot water.
● The AHU course covers installing and commissioning LG air handling units, which supply conditioned fresh air to commercial buildings.
The SCAC course covers installing LG single-split commercial air conditioners.

How much does LG HVAC training cost?

Training at LG HVAC Academy East Africa is free. Classes run from 9 am to 4 pm, and lunch and tea or coffee are provided on full-day courses. Participants receive training materials as electronic files.

Does the Academy offer certification?

Yes. Participants who show competence during a course receive an LG certificate for that course. The certificate shows you have trained on LG systems with LG trainers and tools.
LG training is product-specific. It complements a general qualification in refrigeration and air conditioning but does not replace it. Many technicians hold a general qualification and add LG courses for the systems they install and service.

Who should attend?

● Installers fitting LG split, Multi V, heat pump or air handling systems
● Service and maintenance technicians who diagnose and repair faults
● Contractors working on office, hotel, hospital and shopping mall projects
● Engineers and consultants who design or specify HVAC systems
● Facility teams managing buildings with BECON controls

How do you register for a course?

1. Choose your course and preferred dates.
2. Complete the Academy registration form. It asks for the course name, your dates, company details, contact person and a list of attendees with their job titles and years of experience.
3. Send the form to the Academy. Alternatively, start with an enquiry to LG East Africa or call +254 20 232 7363 or +254 20 232 7365.
4. The Academy confirms the schedule. A course may be rescheduled or cancelled if fewer than five people register, and attendees are told by phone and email.
Ready to book? Enquire about HVAC training or call +254 20 232 7363.

Where is LG HVAC Academy East Africa?

The Academy is at Hanover Block, 3rd Floor, 14 Riverside, off Riverside Drive, Nairobi, Kenya.
Visitors can tour the training facility and see working LG systems. Contact the Academy before your visit.

What support is available after training?

LG East Africa provides manuals, engineering support and the LG HVAC product catalogue online. Service parts are stocked in Kenya. LG technicians and a call centre support service and maintenance after installation.

Frequently asked questions


Can LG train a team at its own premises?


Yes. Besides courses at the Nairobi Academy, LG can run customised training at a client's site. This suits contractors and facility teams that want several staff trained on the systems they manage. Contact the Academy to arrange a session.

What is the LGMV Tool?


LGMV (LG Monitoring View) is LG's diagnostic software for its air conditioning systems. It connects to an outdoor unit and shows live operating data such as pressures, temperatures and error codes so that technicians can find faults faster. It runs on a laptop, smartphone or tablet.

Where can I buy LG HVAC systems in East Africa?


Use the LG East Africa dealer finder to find an authorised dealer, or send an enquiry to LG East Africa for project quotations.