[LG OLED TV] General Remote Control Troubleshooting Guide

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The general remote control may not work in the following cases:

• Remote control battery is discharged
• Malfunction of the remote control signal transmitter
• Button malfunction (only some buttons do not work)
• Signal interference due to strong surrounding light (e.g., compact fluorescent lamps, some electronic ballasts)

Try this.

If the remote control battery is faulty

1. Check if the LED on the front of the remote control lights up when you press a button.
If the LED does not light up, replace both batteries in the remote control.

2. Open the back cover and replace the old batteries with new ones, then check if the TV operates.

If the remote control button or signal transmitter is faulty

1. Turn on the camera function of an Android phone and point the remote control at the camera lens.

2. While looking at the phone screen, repeatedly press the non-working button on the remote control.

• If only specific buttons do not emit light, the remote control may be faulty.
• If no buttons emit light, replace the batteries first.

Interference from compact fluorescent lamps or electronic ballasts

1. Turn off the fluorescent lamp and press the remote control button to check if it works.

LG Electronics' general TV remotes are usually compatible with each other, so if you have another remote, try using it to check more quickly.
※ AI (Magic) remotes may not be compatible with each other. Please distinguish between general remote control checks.

This guide was created for all models, so the images or content may be different from your product.