Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

LG Mobile - Battery drains fast with temperature increase on the device surface after installing Facebook/Facebook Messenger App

Troubleshooting

Battery drains fast with temperature increase on the device surface after installing
Facebook / Facebook Messenger App

 

 

symptom  Symptom

    

         Battery drains fast with temperature increase on the device surface after installing Facebook / Facebook Messenger App.

 

 

how to fix  How to fix

 

       To check whether Facebook / Facebook Messenger use a lot of battery, Go to Settings > General > Battery > Battery usage.

              End-user can see battery use details showing which components use the most battery.

 

          Facebook

                  Please advice end-users with the complaints to change Facebook   app settings as follows .

          

           facebook setting

 

         ■ Facebook Messanger App           

             Delete Facebook Messenger app or push the "Stop" button frequently.

             ( Settings > General > Battery > Battery usage )

              

              facebook messanger setting

*Required question