Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG Ceiling-mounted AC] How Do I Control Units Separately When They Turn On Together?

Troubleshooting

If multiple ceiling mounted LG air conditioners turn on simultaneously, you can use the individual control feature to operate each indoor unit independently.
To use this feature, you need indoor units and a remote control that support Individual Control, and setting the indoor unit number on the remote control allows you to operate only the selected unit.

What Is the Individual Control Feature on LG Air Conditioners?

  • This feature allows you to assign a number to multiple indoor units in the same space so that each unit can operate independently.
  • When using a common remote control, nearby air conditioners may turn on simultaneously, so individual control settings are required.
Units and Remotes Supporting Individual Control
  • Applicable Models
    • 1-Way Ceiling-Mounted Cassette: Units manufactured after November 2017
    • Multi V Ceiling-Mounted Cassette (Single Type) Unit
    • 1-Way/2-Way/4-Way Ceiling-Mounted Cassette: Units manufactured after July 2017
Illustration of Ceiling-mounted AC remote types and Indoor Unit Selection buttons

How to Set Individual Control for LG Air Conditioners

  • Type A/Type B Remote Control
    1. 1. Press and hold the [Indoor Unit Select] button while pressing the RESET button to enter the address setting mode.

      ※ Note: On some remote controls, you can enter the address setting mode by pressing the [Indoor Unit Select] button for 3 seconds.

    2. 2. Press the [Indoor Unit Select] button to select the number in the following order: All → 1 → 2 → 3 → 4.
    3. 3. Press the [Start/Stop] button within 10 cm of the air conditioner to transmit the selected number.
    4. 4. Press the RESET button to exit the settings.
      ※ Example: Setting the indoor unit number to 4
  • Type C Remote Control
    1. 1. Press the [Settings] button → Use the left/right buttons to access the additional features → Select the individual indoor unit setup.
    2. 2. Select the indoor unit number (1–4), then press the [Run/Stop] button within 10 cm of the unit to send the signal.
    3. 3. Press the [Settings] button to exit.
      ※ Example: Setting the indoor unit number to 4

How to Select Indoor Units for Individual Control

  • Type A/B: Press the [Indoor Unit Selection] button to cycle through All → 1 → 2 → 3 → 4.
  • Type C: Press and hold the Settings/OK button for 3 seconds → Use the left/right buttons to select ‘All’ or 1–4.

Important Notes

  • Caution: When sending the signal to assign a number, keep the remote within 10 cm of the unit. If you are too far away, other indoor units may pick up the same number.
  • If you have not set an individual control address, use 'All' mode.
  • The indoor unit selection feature is not available in Timer mode.

※ Note: This feature may not be supported depending on the model.

Frequently Asked Questions (FAQ)

Q. Can I set up individual control using a remote that doesn't have the feature?
A. No. You must use a remote control that supports indoor unit selection.
Q. How do I check the assigned number?
A. Point the remote at the indoor unit, then press and hold the indoor unit check button for 3 seconds.
The LED will blink the same number of times as the assigned number.

This guide was created for all models, so the images or content may be different from your product.

*Required question