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    [LG TV Remote Control] I am prompted with the Key Locked message when pressing a button on the TV
    The key lock can be enabled/disabled only with the TV remote. (However, thepower button on the TV is available all the time.)Try this--------Select [Menu] → [General] → [Key Lock] → [Off].This guide was created for all models, so the images...
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    Repair
    [LG TV Screen] The screen is dark.
    If the screen appears dark when the power is initially applied, it is a normalphenomenon that happens as the product warms up and gradually stabilizes.This should not be regarded as a product defect.The screen may automatically darken when ...
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    Repair
    [LG TV USB Connection] My TV cannot discover a USB storage device
    If the connected port has a [USB Service Only] label, the USB port is a [SVCOnly Port] for LG Electronics service technicians, meaning that it cannot beused for external devices.For details, refer to the user manual.[USB Input] Checking and...
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    Repair
    LG TV Caption - Subtitles do not work with movies streaming from a USB storage
    [https://lg.com/support]Issue: Subtitle Fails to Play Despite Matching File NamesIf the video and subtitle files share the same name but the subtitles fail toplay, there could be a problem with the subtitle file itself. Additionally, evenif...
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    [LG TV Noise] I am experiencing noises
    Try this--------Antenna connectionIf the symptom occurs only on a specific channel, it may be a broadcastingsignal issue. In this case, it is advised to have your antenna/cable providercheck the problem.If the symptom occurs uniformly on al...
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    Repair
    [LG TV Settings] TV time is not correct.
    Try this--------If the current time is incorrect, try resetting it.[Auto Setting] sets the time automatically with the time information from thebroadcasting station if digital broadcasting is selected on the TV.(The broadcasting station's t...
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