Skip to Contents

32PC5RA.AFC

Help Library

Topic

  • Document Contents
    Troubleshooting
    No standby light
    No standby lightSymptom Even though you turn on the power, you don’t see power light on.Even though you turn off with remote control, power light doesn’t indicateanything,※ The location of power indicator may vary by model, and LG logo or r...
  • Document Contents
    Troubleshooting
    Have you checked Picture Mode(Power Saving Mode) setting?
    Have you checked Picture Mode(Power Saving Mode) setting?Symptom If the screen is dim even without adjusting brightness, definition, color, andcolor density, it may be set as Power Saving Mode or the Picture Mode is set asEco. How to fix ...
  • Document Contents
    Troubleshooting
    LG TV - Is the volume different for each channel?
    Is the volume different for each channel?SymptomWhen there is difference in volume among channels though you didn’t turn thevolume up/down, check if“Auto Volume” is On.- If you are using set-top box, Auto Volume and Smart Sound Mode feature...
  • Document Contents
    Troubleshooting
    Do you see captions cut at the bottom?
    Do you see captions cut at the bottom?Symptom If the Aspect Ratio is set “Zoom” or “Cinema Zoom”, the caption is not shownfully. How to fix Non-Smart[Menu] → [Picture] → [Aspect Ratio] → [16:9]Smart TV after ‘12 [Smart] → [Setting] → [Pictu...
  • Document Contents
    Operation
    Do you want to use headphone?
    Do you want to use headphone?SymptomListening to sound with headphones How to fix1. Check if there are 3.5m stereo (Audio) terminal and monitoraudio output terminal on the product.※ Some models are provided with this feature..
  • Document Contents
    Troubleshooting
    Do you want to assemble a TV stand?
    Do you want to assemble a TV stand?SymptomTo assemble TV standHow to fixYou can simply assemble the TV stand. (Refer to the manual.) [How to assemble] ① Assemble body part of the stand into the support. Use the bolt provided. ② Place the sc...
See More

Contact LG EAST AFRICA

Warranty Check
BY PHONE
Chat
Email
Customer Feedback
Your Voice to The LG East Africa CEO
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.