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    Repair
    [LG TV Screen] The screen is dark.
    If the screen appears dark when the power is initially applied, it is a normalphenomenon that happens as the product warms up and gradually stabilizes.This should not be regarded as a product defect.The screen may automatically darken when ...
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    Repair
    [LG TV USB Connection] My TV cannot discover a USB storage device
    If the connected port has a [USB Service Only] label, the USB port is a [SVCOnly Port] for LG Electronics service technicians, meaning that it cannot beused for external devices.For details, refer to the user manual.[USB Input] Checking and...
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    Repair
    LG TV Caption - Subtitles do not work with movies streaming from a USB storage
    [https://lg.com/support]Issue: Subtitle Fails to Play Despite Matching File NamesIf the video and subtitle files share the same name but the subtitles fail toplay, there could be a problem with the subtitle file itself. Additionally, evenif...
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    Troubleshooting
    Have you checked Picture Mode(Power Saving Mode) setting?
    Have you checked Picture Mode(Power Saving Mode) setting?Symptom If the screen is dim even without adjusting brightness, definition, color, andcolor density, it may be set as Power Saving Mode or the Picture Mode is set asEco. How to fix ...
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    Operation
    Do you want wired internet connection for your TV? (You need to check if it is Web TV)
    Do you want wired internet connection for your TV? (You need to check if it isWeb TV)Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some mo...
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    Troubleshooting
    Is the remote control set for TV?
    Is the remote control set for TV?SymptomYou can’t turn off the power with remote control or power button on the product.How to fix1. Check if the switch on the product is working properly.※ The location of the switch differs depending on th...
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