Help Library

Topic

  • Document Contents
    Troubleshooting
    Is "USB input" written on the USB port of TV?
    Is "USB input" written on the USB port of TV?SymptomDo you want to watch contents from USB?How to fixDepending on model, you may or may not watch from your USB.※ Though there is USB port, if it is written “USB in service only”, you can’twat...
  • Document Contents
    Troubleshooting
    Is the volume different for each channel?
    Is the volume different for each channel?SymptomWhen there is difference in volume among channels though you didn’t turn thevolume up/down, check if“Auto Volume” is On.- If you are using set-top box, Auto Volume and Smart Sound Mode feature...
  • Document Contents
    Troubleshooting
    Do you hear noise from the back part of TV? (Fan noise)
    Do you hear noise from the back part of TV? (Fan noise)SymptomIs there noise in the speaker or backside of TV?.How to fix- Noise at the backside of TV① When you initially use LCD product, it generates a lot of heat so the fanrotates to cool...
  • Document Contents
    Troubleshooting
    Do you have sound but no picture?
    Do you have sound but no picture?SymptomFor OLED, LED, LCD, PDP products, it takes time to display an image.How to fixCheck if the LG logo appears on the screen when you turn it on.If you are using set-top box, check if it is turned on.※ Fo...
  • Video Contents
    Troubleshooting
    [WebOS TV] How to Update Firmware/Software on LG Smart TVs
  • Document Contents
    Operation
    Forgot your password?
    Forgot your password?SymptomYou can set/reset the password. Initial passwordis “0000” and user can change it. ※ If youforgot your password, you can initialize it only through customer service.Carefully set your password. ※ Things to check L...
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