Help Library

Topic

  • Document Contents
    Repair
    [LG TV Screen] The screen is dark.
    If the screen appears dark when the power is initially applied, it is a normalphenomenon that happens as the product warms up and gradually stabilizes.This should not be regarded as a product defect.The screen may automatically darken when ...
  • Document Contents
    Operation
    Do you want wired internet connection for your TV? (You need to check if it is Web TV)
    Do you want wired internet connection for your TV? (You need to check if it isWeb TV)Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some mo...
  • Document Contents
    Repair
    [LG TV USB Connection] My TV cannot discover a USB storage device
    If the connected port has a [USB Service Only] label, the USB port is a [SVCOnly Port] for LG Electronics service technicians, meaning that it cannot beused for external devices.For details, refer to the user manual.[USB Input] Checking and...
  • Document Contents
    Troubleshooting
    No standby light
    No standby lightSymptom Even though you turn on the power, you don’t see power light on.Even though you turn off with remote control, power light doesn’t indicateanything,※ The location of power indicator may vary by model, and LG logo or r...
  • Document Contents
    Operation
    Do you want to use headphone?
    Do you want to use headphone?SymptomListening to sound with headphones How to fix1. Check if there are 3.5m stereo (Audio) terminal and monitoraudio output terminal on the product.※ Some models are provided with this feature..
  • Document Contents
    Troubleshooting
    Have you checked Picture Mode(Power Saving Mode) setting?
    Have you checked Picture Mode(Power Saving Mode) setting?Symptom If the screen is dim even without adjusting brightness, definition, color, andcolor density, it may be set as Power Saving Mode or the Picture Mode is set asEco. How to fix ...
See More