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    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    [LG TV] How to Fix Internet Connection Issues
    If your LG TV is not connecting to the internet, first check if other devices,such as a smartphone or laptop, can connect to the same network.If no devices can connect, the issue is likely with your router or internetservice provider (ISP)....
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    Troubleshooting
    LG TV - How Do I Sync the Picture and Sound? (Audio and Video Out of Sync)
    If the voice does not match the lip movements on the screen (lip sync issue),first check if this occurs only on specific channels.If the audio is out of sync on all channels, you can fix this by turning on[Bypass] or adjusting the delay val...
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    Troubleshooting
    [LG TV] How to Agree to the User Agreements
    To access various content and services on your TV, connect to the internet andagree to the User Agreements.If the agreement process fails, first check your TV's internet connection andensure the Country/Region setting is correct.Service may...
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    Installation
    LG TV - LG WebOS TV - Connect Mouse/Keyboard to LG Smart TVs
  • Document Contents
    Troubleshooting
    What to check if your LG TV has no sound
    If there is no sound from your TV, first check if [Sound Out] is set to [TVInternal Speaker] or your connected external device.If you are using a set-top box, also try turning up the volume using the set-topbox remote.If the settings are co...
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