Help Library

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  • Document Contents
    Troubleshooting
    LG TV - How to setup Universal Control on your LG TV Magic Remote
    [https://lg.com/support]Try this--------If the Universal Control Setting does not automatically configure, please trysetting it manually. * [webOS 23, 24] TVs purchased after 2023 / Press the Settings button on your remote control - All set...
  • Document Contents
    Troubleshooting
    LG TV - How to Disable Audio Guidance on LG TV When Changing Channel or Volume
    [https://lg.com/support]To assist visually impaired users in navigating TV menus, the audio guidancefunction can be enabled.Causes and Symptoms------------------- * Audio Guidance is on.Try this--------Is Audio guidance triggered when you o...
  • Document Contents
    Repair
    LG TV - How can I enable closed captioning?
    [https://lg.com/support]LG TV - How can I enable closed captioning?You can use closed captioning in channels or programs that support the function.Try this--------➔ To enable captions, you can follow the steps below * If you are using an in...
  • Document Contents
    Repair
    [LG TV Screen] The screen intermittently dims out and brightens up
    The screen brightness can change depending on the active Power Saving Mode.Causes and Symptoms------------------- * The Power Saving Mode is enabled on your TV. * Try changing the Picture Mode.Try this--------Have you enabled the Power Savi...
  • Document Contents
    Repair
    [LG OLED TV] How do I test the sound for myself?
    You can perform a sound test to check for any abnormalities in the product.If the sound is produced okay during the sound test, it may indicate a problemwith the broadcast signal rather than the product itself.In this case, please contact y...
  • Document Contents
    Repair
    [LG OLED] Where can I find the user manual?
    Try this--------The user manual is available in the Settings menu. You can also download it fromthe LG Electronics website.How to access the user manual in the Settings menu➔ [2022 WebOS22]Press the button on the TV remote and select [All S...
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