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86QNED816RE.AMF

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Troubleshooting
LG TV - I forgot my lock password

[https://lg.com/support]LG TV - How to change LG TV Password? The [Lock] feature allows you to lock specific channels and external inputs. Toaccess a locked channel or external input, you need to enter the lock passwordto unlock temporarily...
Troubleshooting
LG TV - Using the Auto Tuning Feature

[https://lg.com/support]The auto tuning feature on an LG TV automatically scans for all availablebroadcast channels (via an antenna or a direct cable connection) and saves themto your TV's channel list. This means you don't have to manually...
Troubleshooting
[LG TV] Troubleshooting Magic Remote Pointer Disappearance

Note * If the problem is not resolved by following the steps below, the TV may require servicing. Please contact LG Electronics Support for assistance. * If all buttons on the remote control do not work, simple troubleshooting through setti...
Troubleshooting
LG TV - How can I update the TV software (firmware)?

[https://lg.com/support]Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality, you ...
Repair
LG OLED TV - How do I connect my TV to a soundbar?

[https://lg.com/support/]LG OLED TV - How do I connect my TV to a soundbar?➔ How to connect TV and soundbar① Connection using optical cable② Connection using HDMI cable③ Connection using Bluetooth※ Depending on the model, the buttons of the...
Repair
[LG TV] Keeping Your TV Screen Clean

If you find stains remaining on the screen after it is turned off, remove themto protect the screen.Unplug the TV power cord and use a soft microfiber cloth to wipe the screengently.Avoid using volatile chemicals as they can damage the TV s...

Manuals & Documents

Find Manuals & Documents

Online Manual

Arabic,English

Arabic,English

04/11/2024 49,988K
User Guide

Arabic,English

04/11/2024 49,988K
Additional Link

TV Rear view

21/07/2023 49,988K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 33.22.52) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

21/11/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65QNED816RA

65QNED816RE

50QNED816RE

75QNED816RA

75QNED816RE

75QNED813RE

75QNED826RE

86QNED806RA

86QNED816RA

86QNED816RE

86QNED813RE

50QNED816RA

50QNED826RE

50QNED813RE

50QNED823RE

65QNED813RE

65QNED823RE

65QNED826RE

55QNED816RA

55QNED816RE

55QNED813RE

55QNED823RE

55QNED826RE

65QNED866RE

65QNED876RA

65QNED856RA

75QNED876RA

55QNED866RE

55QNED863RE

86QNED876RA

75QNED856RA

86QNED866RE

OLED55B36LA

OLED65B33LA

OLED65B36LA

OLED65B3RLA

OLED55B33LA

OLED55B3RLA

OLED65B39LA

OLED55B39LA

OLED55A36LA

OLED55A3RLA

OLED65A36LA

OLED65A3RLA

OLED48A3RLA

OLED77B33LA

OLED77B36LA

OLED77B39LA

86UR81006LA

86UR81003LA

86UR80006LA

86NANO776RA

3. Release History

[03.10.21]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.26]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.45]

1. Fixing minor bugs in software

[03.11.52]

1. Fixing minor bugs in software

[03.11.55]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar.

[03.20.23]

1. Fixing minor bugs in software

[03.20.24]

1. Fixing minor bugs in software

[03.20.40]

1. Fixing minor bugs in software

[03.20.50]

1. Fixing minor bugs in software

[03.30.77]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.30.81]

1. Fixing minor bugs in software

[03.30.83]

1. Fixing minor bugs in software

[03.31.55]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.41.07]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub.

[13.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.21.21]

1. Fixing minor bugs in software

[23.21.28]

1. Fixing minor bugs in software

[23.22.02]

1. Fixing minor bugs in software

[23.25.40]

1. Fixing minor bugs in software

[23.25.55]

1. Fixing minor bugs in software

[33.22.52]

1. Fixing minor bugs in software
SW File(Version 33.22.52) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_33.22.52).zip

21/11/2025 1,516,636K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65QNED816RA

65QNED816RE

50QNED816RE

75QNED816RA

75QNED816RE

75QNED813RE

75QNED826RE

86QNED806RA

86QNED816RA

86QNED816RE

86QNED813RE

50QNED816RA

50QNED826RE

50QNED813RE

50QNED823RE

65QNED813RE

65QNED823RE

65QNED826RE

55QNED816RA

55QNED816RE

55QNED813RE

55QNED823RE

55QNED826RE

65QNED866RE

65QNED876RA

65QNED856RA

75QNED876RA

55QNED866RE

55QNED863RE

86QNED876RA

75QNED856RA

86QNED866RE

OLED55B36LA

OLED65B33LA

OLED65B36LA

OLED65B3RLA

OLED55B33LA

OLED55B3RLA

OLED65B39LA

OLED55B39LA

OLED55A36LA

OLED55A3RLA

OLED65A36LA

OLED65A3RLA

OLED48A3RLA

OLED77B33LA

OLED77B36LA

OLED77B39LA

86UR81006LA

86UR81003LA

86UR80006LA

86NANO776RA

3. Release History

[03.10.21]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.26]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.45]

1. Fixing minor bugs in software

[03.11.52]

1. Fixing minor bugs in software

[03.11.55]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar.

[03.20.23]

1. Fixing minor bugs in software

[03.20.24]

1. Fixing minor bugs in software

[03.20.40]

1. Fixing minor bugs in software

[03.20.50]

1. Fixing minor bugs in software

[03.30.77]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.30.81]

1. Fixing minor bugs in software

[03.30.83]

1. Fixing minor bugs in software

[03.31.55]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.41.07]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub.

[13.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.21.21]

1. Fixing minor bugs in software

[23.21.28]

1. Fixing minor bugs in software

[23.22.02]

1. Fixing minor bugs in software

[23.25.40]

1. Fixing minor bugs in software

[23.25.55]

1. Fixing minor bugs in software

[33.22.52]

1. Fixing minor bugs in software
SW File(Version 23.25.55) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_23.25.55).zip

15/09/2025 1,500,577K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65QNED816RA

65QNED816RE

50QNED816RE

75QNED816RA

75QNED816RE

75QNED813RE

75QNED826RE

86QNED806RA

86QNED816RA

86QNED816RE

86QNED813RE

50QNED816RA

50QNED826RE

50QNED813RE

50QNED823RE

65QNED813RE

65QNED823RE

65QNED826RE

55QNED816RA

55QNED816RE

55QNED813RE

55QNED823RE

55QNED826RE

65QNED866RE

65QNED876RA

65QNED856RA

75QNED876RA

55QNED866RE

55QNED863RE

86QNED876RA

75QNED856RA

86QNED866RE

OLED55B36LA

OLED65B33LA

OLED65B36LA

OLED65B3RLA

OLED55B33LA

OLED55B3RLA

OLED65B39LA

OLED55B39LA

OLED55A36LA

OLED55A3RLA

OLED65A36LA

OLED65A3RLA

OLED48A3RLA

OLED77B33LA

OLED77B36LA

OLED77B39LA

86UR81006LA

86UR81003LA

86UR80006LA

86NANO776RA

3. Release History

[03.10.21]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.26]

1. Fixing minor bugs in software

[03.10.75]

1. Fixing minor bugs in software

[03.11.45]

1. Fixing minor bugs in software

[03.11.52]

1. Fixing minor bugs in software

[03.11.55]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar.

[03.20.23]

1. Fixing minor bugs in software

[03.20.24]

1. Fixing minor bugs in software

[03.20.40]

1. Fixing minor bugs in software

[03.20.50]

1. Fixing minor bugs in software

[03.30.77]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.30.81]

1. Fixing minor bugs in software

[03.30.83]

1. Fixing minor bugs in software

[03.31.55]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.41.07]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub.

[13.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.21.21]

1. Fixing minor bugs in software

[23.21.28]

1. Fixing minor bugs in software

[23.22.02]

1. Fixing minor bugs in software

[23.25.40]

1. Fixing minor bugs in software

[23.25.55]

1. Fixing minor bugs in software

Find Software & Drivers

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