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23,500 BTU Heat/Cool Window Air Conditioner with Remote

  • LW2413HR

Key Features

  • Seasonal Heating & Cooling
  • Multiple Cooling/Heating Speeds
  • 4-Way Air Direction
  • Remote Control
BTU Performance 23,500
EER 8.5 / 8.5
Dehumid. (Pts/Hr) 6.5
Dry Air Flow (CFM) 560
dBA Level (Indoor / Outdoor) 64 / 69
Est. Cooling Area (Sq. Ft.) 1440
BTU Performance Cooling 23,000 / 23,500
BTU Performance Heating 9,400 / 11,600
Product (WxHxD) 26" x 16 27/32" x 30 5/16"
Shipping (WxHxD) 29 3/8" x 21 3/16" x 33"
Net Weight (lbs.) 146
Shipping Weight (lbs.) 160
Heating & Cooling Yes
Thermostat Control Thermistor
Air Deflection 4-Way
Remote Control Yes
Auto Swing Yes
Energy Saver Function Yes
Programmable Timer 24Hr, On/Off
Fan Speed: Cooling (Heating) 2(2)
Fan Only Speed 2
Compressor Rotary
Indoor Fan Type Blower
Type Air Discharge Side by side
Outdoor Vent / Exhaust Yes
Chassis Type Slide In-Out
Available Colors White
Voltage / 60 Hz 208/230
Watts (Cooling) 2,700/2,760
Watts (Heating) 3,750/3,770
Rated Amps (Cooling) 13.2/12.2
Rated Amps (Heating) 15.0/16.0

What People Are Saying

Rated 1 out of 5 by from Terrible Warranty !!!! Less than 3 years old and it has quit working. Started making loud noise and quit cooling !
Date published: 2016-06-03
Rated 2 out of 5 by from Will not cool. It has only a one year warranty. I have never owned a window unit that would not last at least 5 years. Most units have a 5 year warranty on the compressor. LG does not.
Date published: 2015-09-05
Rated 4 out of 5 by from it is loud and does not ocellate at all. Last summer I purchased 4 LG air condioners with heat for a second home. It is an old house and window units with heat sounded perfect. I looked hi and low to find that type with oscillating features. That was the main feature I wanted. It was not until recently I was where I could use my new units that I discovered they say they oscillate but none of them do and the noise they make is annoying. I have used window units for years so I am familar with how they sound. When reporting this to the store they said to bring them back, for what the same thing? Not to mention it cost a fortune to have them put in when I got them to where they were going. The house is 2 hours from the store. Now they said to bring the receipt and we can talk about it. All I want is for someone to come make the oscillating part work, that is the only reason I got this model and I did buy 4. It heats real well on a mild day but you need other heat on really cold days. The a/c part is fine and I like the remote. My main complaint is the fact I paid for a product that is supposed to oscillate and it does not. In an old house that makes all the difference in the world. The other complaint is it is loud. My old a/c was much quieter and the oscillation was great. I feel like this is an issue for the company that made the product not the retailer. Please help.
Date published: 2014-04-19
Rated 5 out of 5 by from Window Heat & Cool I purchased the unit from my local Home Depot and installed it in my work shop. The unit has been working now for about a month with no problems.
Date published: 2013-08-13
Rated 5 out of 5 by from its just awesome We love it since day one!!! Haven't used the heater yet but the ac is wonderful it gets super cold! If you are trying to cool off a large area and keep it cold this is it!!! :))
Date published: 2013-05-13
Rated 5 out of 5 by from ease of opeartion love the reverse termperature and ease of controls works wonderful..
Date published: 2013-04-26
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We're here to support you with our product.

View LW2413HR Product Support

Contact us for any support inquiries.


Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

how do I get the dirty filter light to turn off

we have cleaned the filter and even put a new one in
Asked by: mhhatton
Press the temp up/ temp down buttons at the same time
Answered by: Project490or
Date published: 2016-07-26

The heat quit working is there a fuse or something else to check 

Asked by: Havertybob2
We appreciate your interest in this air conditioner. There are no electrical components to check, if the circuit breaker in the power cord has not tripped. The machine may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at
Answered by: NeilE
Date published: 2016-06-23

Why don't they unit get hot

Asked by: Mackey
We regret the trouble you are experiencing with this unit. Please contact our Customer Interactive Center at 800-243-0000 for assistance
Answered by: ShenaS
Date published: 2016-03-15

Are any of your window air conidtioner units made in the USA?

I'm looking for and 20000 Btu or greater window units that are made in the USA. Is the model number LW2413HR made in the USA?
Asked by: carymoraleja
LG is an international company with factories worldwide and parts for the air conditioners can be shipped from any of those factories and then the unit be assembled in another country, typically Canada, Mexico or the US for units sold in the US. Where the unit is assembled is what will be stamped on the unit as 'Country of Manufacture' so depending on the distributor there is no way to know which unit was made where without looking at the label on the unit...^IFV
Answered by: LGJoel
Date published: 2015-08-05

Does the unit have a thermostat on it in the heat mode?

I have a 23500 heat/cool AC unit. When I run it in the heating mode, it runs continuously & never shuts off like it doesn't have a thermostat. To test it, I measured the room temperature which was 65 degrees. I set the heat temperature on the AC to 62 degrees. Theoretically it should not run or would run only briefly & shut off. However it just ran continuously. Is something wrong?
Asked by: dennisios
We appreciate your interest in this air conditioner/heater unit. According to the descriptions on page 16 of the owner’s manual, it appears that the heater does not operate with the thermostat. The COOL mode runs to reach the desired temperature. It uses the thermostat to make such a determination. The HEAT mode states that the heater runs and heats the room. No thermostat is involved in this.
Answered by: NeilE
Date published: 2016-02-19

what gas &can it be rechared

Asked by: ranchbean
We appreciate your interest in this air conditioner. The proper coolant gas for this unit is posted on the MODEL/SERIAL number label. The unit is not designed with a recharge port, as it is a sealed system. If the device is not cooling properly, then it will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at
Answered by: NeilE
Date published: 2014-07-24

Surge protector on cord keeps tripping?

After a strenuous day of working the a/c stopped. The room was very hot and so condensation was heavy on the entire unit. Noticing the surge protector had tripped I went to reset it. It instantaneously tripped again. This happens every time I check. It only flashes the function led while it clicks back off. It is on a 20 amp circuit breaker. This breaker does not trip. It is plugged into an extension cord built to run 240v welders I know the load is not too much for the cord. I made sure the unit was dry from the condensation (ran a dehumidifier in the room with fans for 24 hrs) and tried to plug it in again. Same thing again. Do the cords go bad or is something else wrong? Unit is LG #LW2413HR
Asked by: Frogged
We regret the trouble you have experienced with this air conditioner. Such failures do not frequently occur with this product. It is difficult to determine the cause of the problem without an inspection of the device. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at
Answered by: NeilE
Date published: 2014-02-26

Can the fan be programmed to shut off in the heating mode?

The unit has performed well in both modes. The only issue is the fan runs constantly in the heat mode. We are not at our cabin for 2 to 3 weeks at a time. I would like to leave the unit son, set low.
Asked by: OLDMAN27
We appreciate your interest in this air conditioning unit. Unfortunately, no; this device does not have a method available to automatically turn off the fan while in the heating mode.
Answered by: NeilE
Date published: 2014-02-19
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