Energy Offer Announcement
as of November 6th, 2015
What is happening?
Based on guidance from the U.S. Department of Energy about the interpretation of
the testing rules for refrigerators, LG Electronics had to change the energy ratings
on certain kinds of refrigerators. Specifically, this affected LG French Door
models with an ice and water dispenser in the door purchased prior to November 14, 2008
and may have caused the measured energy rating of the refrigerator to be different from
what was indicated on the original Energy Guide label and other materials.
Under a program established in 2008 with the U.S. Department of Energy, LG has
been making annual cash payments to owners of the affected models, based on a
clarification of DOE test procedures after the affected models were first marketed,
intended to offset a portion of future energy use over the anticipated life of
LG is now offering consumers the opportunity for an accelerated payment for the
remaining payments of this offer. LG will make a one-time lump-sum payment to consumers
registered for the full value of this benefit, and each individual consumer will
actually receive more than what was originally anticipated. In fact, in addition to
providing consumers a larger, undiscounted, more useful sum, LG will increase the
fund calculated to cover the remaining years by approximately $500,000.
What happens if I own one of these refrigerators?
Consumers already receiving checks don’t have to re-register to receive their final lump-sum payment.
If you've already enrolled in this program, and you've received rebate checks from us in the past but stopped receiving them at some point, all you need to do is update your address information or confirm that it has not changed.
If you've never enrolled, you may still be eligible for full or partial benefits, including rebates for past and future energy use. Enrolling is easy. Even if you don't still have your original" proof of purchase for your refrigerator, you can prove your ownership by simply uploading a photo of the model number and serial number found on the silver metal tag on the inside right wall of your refrigerator. Owners of eligible refrigerators are entitled to rebates of $28.48 or more, depending on the model of LG refrigerator you purchased.
Those with affected models who have not registered for this benefit may still register to participate until December 16, 2016, at which time this offer will end.
Do I own an eligible refrigerator?
The LG model numbers primarily affected by this agreement are LFX25950, LFX25960, LFX25971, LFX23961, LFX21960, LFX21971, LFX21980, LFX25980, LMX21981, and LMX25981, but derivative models that differ only in color or finish are sometimes assigned slightly different model numbers.
CLICK HERE for photographs, descriptions and model numbers of the affected products.