LG Electronics offers free power-board replacement service on 18 TV models which were produced from Feb. 2016 to Sept. 2019, so as to prevent any possible overheating issue.
The reason of the Overheating issue is the increase in the current supply within the power board caused by performance degradation of some models and parts.
Although the above overheating issue may occur on only few models, LG has decided to offer free part replacement service for the customer’s full satisfaction.
Except for below 18 TV models, other TV set models are not included in the free replacement service.
We will do our best to complete the above free replacement service to your full satisfaction.
Once you have confirmed you have one of the below OLED TV Models – Please call our support line : Contact LG Support
The list of effected OLED TV models and their production years is detailed below:
Year of production Models
2016: OLED65E6, OLED65G6, OLED77G6
2017: OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7, OLED77W7
2018: OLED65G8, OLED65W8, OLED77C8, OLED77W8
2019: OLED65W9, OLED77B9, OLED77C9, OLED77W9